Overview
Metropolitan Home Health Services, located in Arlington, Massachusetts, is a family-run home health care agency dedicated to providing compassionate care to clients in their own homes. Established in 1988 by the Arpiarian Sisters, the agency has built a reputation for excellent service, honesty, and dependability. Their mission emphasizes treating each client with the respect and dignity they deserve, ensuring they can maintain their independence as long as possible.
Services & Support
Metropolitan Home Health Services offers a comprehensive range of in-home healthcare services tailored to meet the needs of clients. These services include companionship, homemaking, personal care aides, and nursing support. The agency is committed to providing all care through its own employees, ensuring consistent and reliable service for families in Arlington and surrounding communities.
Care Approach & Staff
The care approach at Metropolitan Home Health Services is rooted in a family-oriented philosophy. The staff is described as patient and kind, with a strong focus on providing compassionate support to both clients and their families. Families have expressed gratitude for the dedication and attentiveness of the home health aides, particularly in sensitive situations such as hospice care.
Who They Serve
Metropolitan Home Health Services primarily serves elderly and disabled individuals who require assistance to remain in their homes. The agency understands the challenges faced by families in providing care and aims to alleviate some of the burdens through their professional services.
Service Area
The agency operates in Arlington, Massachusetts, and extends its services to surrounding communities, ensuring that many families have access to quality home health care.
What Families Say
Families have shared positive experiences with Metropolitan Home Health Services, highlighting the compassion and kindness of the staff. One family noted the exceptional care provided to their loved one during a difficult time, expressing appreciation for the patience and support offered by the home health aide.
Room for Improvement
While there are many positive reviews, some families mentioned occasional concerns regarding the availability of services, particularly during high-demand periods. Addressing scheduling challenges could enhance the overall experience for clients and their families.
Summary
Metropolitan Home Health Services in Arlington, Massachusetts, stands out for its family-run approach and commitment to compassionate care. With a range of services designed to support elderly and disabled individuals, the agency aims to help clients maintain their independence at home. Positive feedback from families underscores the dedication of the staff, though there are opportunities for improvement in service availability.