Overview
Williamsport Health & Rehabilitation Center, located in Williamsport, Maryland, has been providing care for older adults since 1972. The facility offers a range of services, including assisted living, rehabilitation, long-term care, and respite care. Despite its long-standing commitment to care, recent reviews indicate a mix of experiences concerning the quality of services provided.
Services & Support
The center provides various services aimed at supporting the needs of its residents, including physical therapy and hospice care. While some visitors have noted that physical therapy staff were helpful and effective, others have expressed concerns about the overall support and care provided, particularly in relation to timely medication administration and personal care.
Care Approach & Staff
Reviews highlight a disparity in staff experiences. Some families have praised the friendliness and attentiveness of certain staff members, particularly in the rehabilitation unit, while others have reported issues with staff responsiveness and care quality. Instances of residents being left in discomfort for extended periods have raised concerns about the adequacy of staffing and the care approach.
Who They Serve
The facility serves older adults requiring various levels of care, including those needing rehabilitation and long-term assistance. While some residents have reported positive experiences, particularly in rehabilitation, others have voiced serious concerns regarding the treatment of individuals with more complex needs, such as those requiring hospice care.
Living Options & Amenities
Williamsport Health & Rehabilitation Center offers living options that include assisted living arrangements. The environment has been described as clean and spacious, but several reviews indicate that the overall cleanliness and maintenance of the facility have declined over time.
Dining & Activities
The dining experience has received mixed feedback. While some have praised the dietary management, others have reported issues with food quality and temperature. There are also mentions of activities that aim to engage residents, although the effectiveness of these programs appears to vary.
Room for Improvement
Several reviews point out significant areas for improvement, particularly regarding cleanliness, staff responsiveness, and the overall environment. Concerns about residents being left unattended for long periods and inadequate personal care have been highlighted as critical issues that need addressing.
Summary
Overall, Williamsport Health & Rehabilitation Center presents a complex picture. While there are positive aspects, such as certain staff members’ dedication and the variety of services offered, numerous reviews express serious concerns about the quality of care and the environment. Families considering this facility should weigh these factors carefully and may want to be actively involved in the care of their loved ones.