Overview
Autumn Lake Healthcare at Ruxton, located in Towson, Maryland, is a nursing center that aims to provide a calming atmosphere for its residents. The facility is designed to offer both long-term care and sub-acute rehabilitation, with a focus on creating a warm, inviting environment.
Services & Support
The center offers a range of services, including skilled nursing and rehabilitation. Residents benefit from individualized recovery plans tailored to their specific needs. The facility emphasizes a multidisciplinary approach to care, incorporating physical and occupational therapy to support residents in regaining strength and independence.
Care Approach & Staff
While some residents and families have praised the caring nature of the staff and their dedication to providing quality care, others have expressed concerns about management and the overall responsiveness of the team. Reports of rudeness from some staff members have been noted, particularly in relation to communication and assistance with resident needs.
Who They Serve
Autumn Lake Healthcare at Ruxton caters to a diverse group of residents, including those requiring memory care and skilled nursing. The environment is intended to support individuals with complex medical conditions, providing round-the-clock care.
Living Options & Amenities
The facility is described as clean and well-maintained, although some reviews indicate issues with odors and cleanliness in certain areas. The atmosphere is designed to be welcoming, with spaces for socializing and activities.
Dining & Activities
Residents are encouraged to engage in a variety of activities, which are meant to promote a vibrant lifestyle. However, some families have reported dissatisfaction with the quality of care and attention given to residents’ personal hygiene and comfort.
Room for Improvement
Concerns have been raised about the management’s attitude and responsiveness, as well as the cleanliness of the facility. Some reviews highlight issues like inadequate personal care, unpleasant odors, and insufficient communication from staff.
Summary
Autumn Lake Healthcare at Ruxton offers a range of services aimed at providing compassionate care in a supportive environment. While many families appreciate the dedication of certain staff members and the facility’s amenities, there are notable concerns regarding management, cleanliness, and overall resident care that families should consider when evaluating options for their loved ones.
