Overview
HomeWell Care Services, located in Towson, Maryland, provides personalized in-home care for seniors and individuals who need assistance with daily activities. Their services are designed to support clients in a familiar environment, ensuring comfort and peace of mind for both clients and their families.
Services & Support
HomeWell Care Services offers a range of non-medical support options, including companion care, personal care, and specialty care. Their companion caregivers provide companionship and maintain a quality home life, while personal care services assist with daily living tasks such as grooming and bathing. The specialty care program combines both companion and personal care, addressing more advanced health issues. Each care plan is customized based on an initial consultation and ongoing assessments to meet the specific needs of each client.
Care Approach & Staff
The staff at HomeWell Care Services is frequently described as compassionate and attentive. Families have noted the personal touch provided by the owner, who takes the time to understand individual circumstances and needs. The care team is committed to maintaining open communication with families, seeking feedback to adjust care plans as necessary. This approach fosters a supportive relationship between caregivers and clients.
Who They Serve
HomeWell Care Services caters primarily to seniors and individuals with varying degrees of mobility and health challenges. They provide care for those who wish to age in place or recover at home, ensuring that clients receive the support they need to maintain their independence.
Service Area
HomeWell Care Services operates in Towson, Maryland, and extends their services to surrounding communities, bringing compassionate care to families in need.
Scheduling & Availability
Families have reported that HomeWell Care Services offers flexible scheduling options, accommodating the changing needs of clients. The team is responsive to requests for adjustments to care schedules, which helps ensure that clients receive care when they need it.
What Families Say
Reviews highlight the compassionate nature of the caregivers, with many families expressing gratitude for the attentive care provided to their loved ones. One family noted the exceptional support received during a challenging time, emphasizing the staff’s willingness to adapt to urgent situations. Another review praised the thorough evaluation process and the personal involvement of the owner in setting up care plans.
Room for Improvement
While many families have had positive experiences, there was a mention of a negative interaction with a staff member regarding communication. This suggests a potential area for improvement in customer service.
Summary
HomeWell Care Services in Towson, Maryland, is dedicated to providing quality in-home care tailored to the individual needs of clients. With a focus on compassionate support and flexible scheduling, they aim to enhance the quality of life for seniors and those requiring assistance. Families have largely praised the personal attention and dedication of the staff, although attention to communication issues could further enhance their service.
