Overview
Lean on Dee Senior Home Care Services, located in Severna Park, Maryland, is a licensed, independent, woman-owned home healthcare provider. The organization offers a wide range of services, including Skilled Care, Personal Care, and Hospice Care. Their mission is to deliver compassionate, patient-centered care to older adults while supporting the needs of families and caregivers.
Services & Support
Lean on Dee provides expert home care services tailored to individual needs, including assistance with daily living activities, nursing care, and support for dementia patients. Families have noted the organization’s flexibility in adapting services based on changing needs, particularly during transitions, such as post-surgery recovery or moving to assisted living.
Care Approach & Staff
The caregivers at Lean on Dee are described as compassionate, skilled, and attentive. Many families have expressed appreciation for the dedication and professionalism demonstrated by the staff, who work diligently to ensure comfort and support for both clients and their families. The organization emphasizes a team approach, fostering strong relationships between caregivers and clients to enhance the overall care experience.
Who They Serve
Lean on Dee serves older adults, including those dealing with dementia and other health challenges. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the staff’s ability to connect with clients on a personal level and meet their specific needs.
Service Area
The service area for Lean on Dee includes Severna Park, Annapolis, and various locations throughout Anne Arundel County and Maryland.
What Families Say
Families have overwhelmingly praised Lean on Dee for their reliable and compassionate care. Many reviews highlight the positive impact the caregivers have had on clients’ lives, especially during challenging times. The organization has been described as a “Godsend” and “outstanding,” with families expressing gratitude for the peace of mind that comes from knowing their loved ones are in good hands.
Room for Improvement
While many families have had positive experiences, there are some concerns regarding professionalism noted in a few reviews. Instances of patient abandonment were mentioned, indicating that there may be areas for improvement in caregiver consistency and reliability.
Summary
Lean on Dee Senior Home Care Services is recognized for its compassionate and professional approach to home care. With a focus on personalized care plans and strong caregiver-client relationships, they strive to meet the diverse needs of older adults and their families. While there are some areas for improvement, the overall feedback from families reflects a high level of satisfaction with the services provided.
