Overview
Bay Harbor Post Acute, located in Salisbury, Maryland, is a facility that offers both post-acute and long-term care services. With a partnership with Peninsula Regional Medical Center, it has been serving the community since 1969. The center aims to provide a comprehensive range of care options, including skilled nursing, rehabilitation, respite care, and hospice services.
Services & Support
Bay Harbor Post Acute provides a variety of services designed to support both short-term and long-term care needs. These include skilled nursing care, rehabilitation services, and hospice care. The facility is equipped to handle various levels of care, ensuring that residents receive the assistance they need throughout their stay.
Care Approach & Staff
The staff at Bay Harbor Post Acute includes nurses, therapists, and aides who are dedicated to providing compassionate care. Many reviews highlight the positive experiences with therapy services, noting that therapists are supportive and encouraging, helping residents achieve their rehabilitation goals. The staff is described as friendly and attentive, contributing to a welcoming environment for both residents and visitors.
Living Options & Amenities
The facility has undergone renovations, which have improved its overall appearance and comfort. Reviewers have noted the cleanliness of the environment, stating that the facility is well-maintained and inviting. Residents have access to various amenities that enhance their quality of life, although specific details about these amenities were not provided.
What Families Say
Feedback from families is mixed. While some reviewers express satisfaction with the care and support provided, others have raised concerns about instances of inadequate care and communication issues with administration. Positive comments emphasize the cleanliness of the facility and the quality of therapy services, while negative experiences highlight concerns about resident treatment and safety.
Room for Improvement
Some families have reported issues regarding the adequacy of care and communication from staff. Instances of perceived neglect and retaliatory treatment have been noted, indicating a need for improved responsiveness from administration. Families are encouraged to visit the facility and seek information about current inspections to make informed decisions.
Summary
Bay Harbor Post Acute in Salisbury, MD, offers a range of post-acute and long-term care services, focusing on skilled nursing and rehabilitation. While the facility has received praise for its cleanliness and therapy programs, concerns about care quality and communication have been raised by some families. It is important for prospective residents and their families to consider both the positive aspects and areas needing improvement when evaluating this facility.
