Overview
Coastal Home Care, located in Salisbury, Maryland, is a home health care provider that offers a variety of services aimed at supporting individuals and families in need of care. They focus on delivering personalized assistance that allows clients to maintain their independence while receiving the necessary support at home.
Services & Support
Coastal Home Care provides a range of services, including private duty home care, companion care, and specialized support for individuals with Alzheimer’s and dementia. They also offer hospice support, which can be vital for families navigating end-of-life care. The agency is committed to ensuring that clients receive the right level of care tailored to their specific needs.
Care Approach & Staff
The staff at Coastal Home Care is frequently described as compassionate and professional. Families appreciate the reliable and consistent care their loved ones receive, noting that caregivers are attentive and skilled. Many reviewers have highlighted the effective communication from the staff, which helps families feel informed and involved in their loved ones’ care.
Who They Serve
Coastal Home Care serves a diverse clientele, including seniors who require assistance with daily tasks as well as individuals recovering from surgery. Families have expressed gratitude for the support provided, particularly for elderly relatives who may need more intensive care or companionship.
What Families Say
Feedback from families has been mixed. While many express high satisfaction with the quality of care and the professionalism of the staff, some clients have reported issues with scheduling and reliability, citing instances of no-shows and last-minute caregiver changes. However, numerous reviews commend the agency for their overall effectiveness and the peace of mind they provide to families.
Room for Improvement
Some families have noted concerns regarding scheduling reliability, mentioning instances where caregivers did not show up as expected. This inconsistency can be challenging for families who rely heavily on the services provided.
Summary
Coastal Home Care in Salisbury, Maryland, offers a variety of home health care services designed to support clients in their homes. While many families praise the compassionate and professional care provided, some have experienced issues with scheduling and caregiver reliability. Overall, Coastal Home Care is viewed as a valuable resource for families in need of home health support.
