Overview
Lakeside At Mallard Landing, located in Salisbury, Maryland, is a senior living community that aims to provide a fulfilling lifestyle combined with personalized care services. The facility offers a range of amenities and activities designed to enhance the quality of life for its residents. With a focus on compassionate care, Lakeside At Mallard Landing strives to create a supportive environment where seniors can thrive.
Services & Support
Lakeside At Mallard Landing offers a variety of services including assisted living and memory care. The community emphasizes the importance of personalized care, ensuring that residents receive the support they need. Services such as transportation, maintenance, housekeeping, and concierge are handled by the staff, allowing residents to focus on their hobbies and interests.
Care Approach & Staff
The care approach at Lakeside At Mallard Landing is centered around compassionate support and engagement. While some reviews highlight the dedication of individual staff members, concerns have been raised about high staff turnover, which can impact the continuity of care. Families have expressed mixed feelings regarding communication and responsiveness from the staff, particularly during times of transition.
Who They Serve
The community serves seniors requiring assistance with daily living activities, including those in need of memory care. Families have noted the importance of a supportive environment for residents with cognitive challenges, and some have shared positive experiences regarding the care provided in the memory care unit.
Dining & Activities
Lakeside At Mallard Landing offers various dining options and activities for residents. While some reviews praised the cleanliness and the range of activities available, others expressed disappointment with specific meal experiences, citing issues with food quality during special occasions. The community aims to provide engaging activities to enrich residents’ lives.
What Families Say
Feedback from families is varied. Some have shared positive experiences, highlighting the caring nature of certain staff members and the overall environment. However, others have voiced serious concerns about the level of care provided, particularly in memory care, citing rapid declines in health and insufficient attention to medical needs.
Room for Improvement
There are recurring themes of understaffing and high employee turnover, which have been noted as significant issues affecting the quality of care. Families have expressed frustration regarding communication lapses and the need for more consistent staffing to ensure residents receive the attention they require.
Summary
Lakeside At Mallard Landing is a senior living community in Salisbury, Maryland, that offers assisted living and memory care services. While some families appreciate the supportive environment and dedicated staff, concerns about staffing levels and care consistency have been raised. Families considering Lakeside At Mallard Landing should weigh both the positive feedback and the areas needing improvement.
