Overview
Vicenza Home Health Care Services, located in Rosedale, Maryland, offers a range of home health care services aimed at helping clients maintain their independence at home. The agency employs a team of trained professionals, including registered nurses and licensed home care aides, to provide personalized care tailored to individual needs.
Services & Support
The services provided by Vicenza Home Health Care Services include the development of personal wellness plans by registered nurses, as well as the assignment of qualified health care professionals who are CPR trained and certified. These services are designed to cater to the specific needs of each client, ensuring a supportive environment for those who require assistance at home.
Care Approach & Staff
The agency emphasizes integrity, loyalty, and honesty in its operations. However, feedback from families indicates a mixed experience with staff. While some clients have reported positive interactions with specific staff members who demonstrated professionalism and diligence, others have raised concerns about the reliability and organization of care. Instances of staff not adhering to scheduled times and communication issues have been noted.
Who They Serve
Vicenza Home Health Care Services caters to clients who require assistance in their daily activities, particularly those who are dependent on caregivers for personal hygiene and mobility. The agency aims to support individuals in maintaining their independence at home.
Room for Improvement
Several reviews highlight areas where Vicenza Home Health Care Services could improve. Clients have expressed frustration with poor communication, including delayed responses to calls and messages. Additionally, there have been reports of disorganization, with some clients experiencing a lack of backup staff when their usual aides are unavailable. These issues have led to concerns about the overall quality of care provided.
Summary
Vicenza Home Health Care Services provides essential home health care support in Rosedale, Maryland, with a focus on personalized care plans. While the agency employs a trained staff dedicated to client needs, feedback suggests that improvements in communication and organization are necessary to enhance the overall client experience. Families considering this service may want to weigh these factors carefully.
