Overview
Capital Home Care Inc, located in Rockville, Maryland, offers home care services for the elderly and individuals with physical or intellectual disabilities. The agency is committed to ensuring that clients can remain in the comfort of their own homes while receiving the necessary care. They focus on providing qualified caregivers and maintaining compliance to deliver seamless quality services tailored to each client’s needs.
Services & Support
Capital Home Care provides a range of caregiving services, which can include assistance for shifts as short as two hours up to 24-hour live-in care. They develop personalized care plans to address individual needs, whether the client is in a private residence, nursing home, rehabilitation center, or assisted living facility. This flexibility allows them to support clients in various living situations.
Care Approach & Staff
The staff at Capital Home Care is frequently described as competent, caring, and responsive. Families have noted the professionalism of the management team and their willingness to address any questions or concerns. Many clients appreciate the quick response times and the attentiveness of the caregivers assigned to their loved ones. The agency emphasizes teamwork and respect, which contributes to a positive experience for both clients and their families.
Who They Serve
Capital Home Care primarily serves elderly clients and individuals with special needs, including those with physical or intellectual disabilities. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the agency’s ability to meet specific needs effectively.
What Families Say
Reviews from families indicate a high level of satisfaction with the services provided by Capital Home Care. Many clients express gratitude for the compassionate care their loved ones receive, noting that the caregivers often feel like family. The responsiveness of the office staff and the overall organization of the agency have also been praised. However, there have been some concerns raised about the professionalism of certain aides, indicating that experiences can vary.
Room for Improvement
While many families report positive interactions with caregivers, some reviews mention instances of unprofessional behavior from a few aides. Clients have experienced issues such as caregivers not showing up or leaving them unattended, which highlights the need for consistent quality control in staffing.
Summary
Capital Home Care Inc in Rockville, Maryland, is dedicated to providing compassionate and responsive home care services for elderly individuals and those with special needs. With a focus on personalized care and a commitment to client satisfaction, the agency has garnered positive feedback from many families. While there are areas for improvement regarding staff professionalism, the overall sentiment reflects a strong dedication to client well-being and support.
