Overview
Crescent Cities Center, located in Riverdale, Maryland, offers a range of senior care services including rehabilitation, assisted living, and hospice care. While some families have found the facility to provide necessary support, others have raised concerns regarding the quality of care and staff attentiveness.
Services & Support
Crescent Cities Center provides various services aimed at meeting the needs of its residents. These include rehabilitation programs, assisted living, and hospice care. However, reviews indicate that there are inconsistencies in the quality of care, with some families expressing dissatisfaction with staff responsiveness and the availability of medical supplies.
Care Approach & Staff
The staff at Crescent Cities Center has received mixed feedback. Some families appreciate the politeness and helpfulness of the staff, noting that they are caring and attentive. However, there are reports of staff being overworked, leading to insufficient attention to residents’ needs. Instances of rudeness and lack of engagement from certain staff members have also been highlighted, suggesting a need for improved training and management oversight.
Who They Serve
Crescent Cities Center serves a diverse population of seniors requiring different levels of care, including those needing rehabilitation and assisted living support. Families seeking a facility for loved ones who require constant medical attention may find that the center meets some of their needs, although experiences vary widely.
Living Options & Amenities
The facility offers a range of living options, though some areas are noted to be in need of renovation. While the first floor is described as clean and cozy, some rooms have reported issues such as poor ceiling conditions and the need for a fresh coat of paint. The overall atmosphere is enhanced by holiday decorations that create a welcoming environment.
Dining & Activities
Dining experiences at Crescent Cities Center have received positive remarks, with residents enjoying fresh meals. Activities are organized to engage residents, and the environment is noted to be decorated beautifully, contributing to a homelike atmosphere.
Room for Improvement
Several reviews indicate areas for improvement, including the need for better staff responsiveness, especially at the nursing station. Concerns about the condition of patient furniture and the management of roommate assignments have also been raised. Additionally, the facility could benefit from more consistent cleaning and maintenance across different floors.
Summary
Crescent Cities Center in Riverdale, Maryland, offers various senior care services, including rehabilitation and assisted living. While some families commend the caring nature of the staff and the cleanliness of the facility, others have expressed concerns about staff attentiveness and the overall quality of care. Potential residents and their families may want to visit the center and assess the environment and care firsthand to determine if it meets their needs.