Overview
We Care Private Duty Services, Inc., located in Pikesville, Maryland, is a Nursing Referral and Residential Services Agency dedicated to providing quality care for individuals in need of assistance within the comfort of their own homes. With over 20 years of experience, the agency emphasizes compassionate and empathetic care to ensure that clients receive the support they need.
Services & Support
We Care offers a range of services designed to assist individuals with daily living activities. Their offerings include skilled nursing care and support from certified nursing assistants (CNAs) who are trained to cater to the specific needs of clients. Families have expressed satisfaction with the agency’s ability to accommodate flexible schedules and respond effectively to emergency situations, ensuring that care is consistent and reliable.
Care Approach & Staff
The staff at We Care is frequently described as professional, kind, and efficient. Many families have noted the caregivers’ commitment to providing high-quality care, which has significantly contributed to the well-being of their loved ones. The agency is recognized for its responsiveness and for maintaining regular check-ins, which enhances communication and support for families.
Who They Serve
We Care serves a diverse clientele, including elderly individuals and those requiring assistance with chronic health conditions. Their caregivers are noted for their ability to work effectively with clients who have specific needs, such as dementia. Families have shared positive experiences regarding the care provided to their loved ones, highlighting the agency’s dedication to enhancing quality of life.
What Families Say
Families have expressed high satisfaction with the services provided by We Care. Many reviews highlight the professionalism and reliability of the caregivers, with one family noting that their loved one received loving care for over seven years. While most experiences have been positive, some families mentioned challenges with communication regarding billing changes, indicating that there is room for improvement in this area.
Room for Improvement
A few families reported challenges related to communication about billing changes, suggesting that more proactive updates could enhance the overall experience. Despite this, the majority of reviews emphasize the positive experiences families have had with the care provided.
Summary
We Care Private Duty Services, Inc. is a reputable agency in Pikesville, Maryland, known for its compassionate and skilled caregiving. With a strong focus on client satisfaction and a wide array of services, the agency has built a solid reputation among families seeking home health care. While there are areas for improvement in communication, the overall feedback indicates that We Care is dedicated to providing quality support to those in need.
