Overview
HomeCentris Healthcare, located in Owings Mills, Maryland, provides a range of home care solutions designed to support individuals in maintaining their independence and quality of life. Established in 2000, the organization focuses on creating individualized care plans for clients transitioning home after hospitalization or requiring assistance with daily activities.
Services & Support
HomeCentris offers a variety of services, including personal care, skilled home health rehabilitative services, and mobile primary care. Their personal care services assist clients with daily activities such as bathing, dressing, and mobility. Additionally, their skilled home health services cater to those recovering from illness or hospitalization. The organization also provides mobile primary care through nurse practitioners who make house calls, ensuring clients receive necessary medical attention in the comfort of their homes.
Care Approach & Staff
The caregivers at HomeCentris are noted for their professionalism and compassion. Many reviews highlight the attentive nature of the staff, with caregivers being described as gentle and kind. The organization emphasizes effective communication among staff and with clients, which is crucial for providing quality care. Families have expressed appreciation for the frequent check-ups and open lines of communication maintained by the team.
Who They Serve
HomeCentris serves a diverse range of clients, including those recovering from acute or chronic illnesses and individuals who need assistance with daily living activities. Their services are particularly beneficial for clients transitioning home from hospitals or those requiring ongoing support to remain independent.
What Families Say
Feedback from families indicates a mix of experiences with HomeCentris. While many commend the compassionate care and professionalism of the staff, some have raised concerns about payroll issues and communication challenges. Positive comments reflect satisfaction with the quality of care and the staff’s dedication, especially in difficult medical situations.
Room for Improvement
Several reviews mention ongoing payroll issues and difficulties in contacting the office, particularly during payday. These concerns suggest a need for improved administrative communication and support.
Summary
HomeCentris Healthcare in Owings Mills, Maryland, offers comprehensive home care services focusing on personalized care and support. With a dedicated staff known for their compassion, the organization strives to meet the diverse needs of its clients. While many families have had positive experiences, there are areas for improvement, particularly regarding administrative efficiency and communication.
