Overview
Maximum Day Services II, located in Owings Mills, Maryland, is an adult day care facility that provides services aimed at supporting individuals with various needs. The facility has received mixed feedback from families and visitors, highlighting both positive interactions and significant concerns.
Services & Support
The facility offers care that includes attention to medical needs, which some families have found beneficial. One parent expressed gratitude for the love and kindness shown to their son, noting that he feels comfortable and has formed friendships within the facility. This aspect of care has provided peace of mind to some families, alleviating the burden of daily care responsibilities.
What Families Say
While there are positive remarks regarding the care provided to residents, there are also serious criticisms. Some reviewers have described their experiences as “absolutely terrible,” citing issues with the treatment of residents and the professionalism of the staff. Concerns were raised about the lack of proper care for residents, including inadequate attention to hygiene and overall well-being. Additionally, there were reports of unprofessional behavior from staff, with claims of mismanagement and high turnover rates.
Room for Improvement
The feedback indicates a need for significant improvements in management and staff training. Multiple reviews point to a lack of professionalism and care for residents, suggesting that changes are necessary to enhance the quality of service provided.
Summary
In summary, Maximum Day Services II in Owings Mills, Maryland, presents a mixed picture. While some families appreciate the care and support their loved ones receive, there are alarming concerns regarding the overall management and treatment of residents. Families considering this facility should weigh both the positive and negative feedback carefully.
