Overview
Collington, A Kendal Affiliate, located in Mitchellville, Maryland, is a Life Plan Community that emphasizes diversity and Quaker values. It offers a range of living options including independent living, assisted living, skilled nursing, and memory care, all set on a serene 125-acre campus. The community is designed to support an active lifestyle while providing person-centered care as residents’ needs evolve.
Services & Support
Collington provides various services aimed at enhancing the quality of life for its residents. The community offers independent living, assisted living, memory care, skilled nursing, rehabilitation, and respite care. This comprehensive approach allows residents to access necessary support as their health and care needs change over time.
Care Approach & Staff
The care approach at Collington is rooted in Quaker principles, focusing on respect, care, and trust. Many reviews highlight the caring and attentive nature of the staff, particularly in nursing and rehabilitation services. Some families expressed gratitude for the support provided during challenging times, noting that staff members often go above and beyond to ensure residents feel cared for and supported. However, there have been concerns regarding management and staff professionalism. Several reviews noted issues with staff behavior and responsiveness, particularly in the dining and nursing areas. Instances of inadequate direct patient care and communication issues have been reported, leading to frustrations among residents and their families.
Who They Serve
Collington serves a diverse group of residents, including those seeking independent living and those requiring assisted living or memory care. The community is designed for individuals who are generally able-bodied, but it has faced criticism for its handling of residents with more complex medical needs.
Dining & Activities
The dining experience at Collington has received mixed reviews. While some residents appreciate the variety and quality of the food, others have experienced delays and inadequate service during meal times. The community offers various activities aimed at fostering social connections and engagement among residents, contributing to a vibrant community atmosphere.
Location & Access
Collington is conveniently located just outside Washington, D.C., providing easy access to urban amenities while maintaining a tranquil, wooded environment. The campus features beautiful walking trails and gardens, enhancing the living experience for residents who enjoy nature.
What Families Say
Families have shared a range of experiences at Collington. Many appreciate the supportive community and the long-term relationships formed with staff and fellow residents. However, some families have raised concerns about management practices and staff responsiveness, particularly in addressing the needs of residents requiring more complex care.
Room for Improvement
Concerns have been raised about the management and professionalism of the staff at Collington. Issues related to patient care, staff behavior, and communication have been noted, suggesting that improvements are needed to enhance the overall experience for residents and their families.
Summary
Collington, A Kendal Affiliate, offers a range of living options and services in a beautiful setting, emphasizing community and support. While many residents and families express satisfaction with the care and environment, there are notable concerns regarding staff professionalism and management practices that could benefit from attention.