Overview
Creekside Village (Assisted Living, Independent Living, and Center for Rehabilitation and Nursing), located in Hagerstown, Maryland, offers a range of living accommodations and health-care services tailored to seniors. The facility provides independent living, assisted living, comprehensive memory care, skilled nursing, and rehabilitation services. Creekside Village aims to create a nurturing environment that supports residents’ well-being and promotes an active lifestyle.
Services & Support
Creekside Village offers a comprehensive array of services including assistance with daily activities, skilled nursing care, physical therapy, and rehabilitation. The facility is designed to cater to individual health needs, ensuring that residents receive personalized care and support. The activities team organizes various interactive programs to engage residents socially and physically.
Care Approach & Staff
While some reviews mention friendly and attentive staff, others highlight concerns about understaffing and the overall attitude of the nursing team. It has been reported that staff members may not always be responsive to residents’ needs, leading to feelings of neglect. The commitment to providing care varies, with some families expressing disappointment in the level of service received.
Living Options & Amenities
Creekside Village provides a range of living options, from independent living to more intensive assisted living and skilled nursing care. The facility promotes a comfortable and fulfilling lifestyle, with amenities designed to support an active community. However, cleanliness has been noted as an area needing improvement, with some residents expressing concerns about the maintenance of the facility.
Dining & Activities
Residents at Creekside Village have reported satisfaction with the food and dining options available. The activities provided are aimed at fostering engagement among residents, although the execution of these programs may vary. Some families appreciate the efforts made to keep residents active and involved.
What Families Say
Feedback from families is mixed. While some families have shared positive experiences regarding the care and support their loved ones received, many others have expressed serious concerns about neglect, poor management, and inadequate staffing. Instances of unresponsiveness and a lack of proper care have been particularly troubling for several families.
Room for Improvement
There are notable areas for improvement at Creekside Village, particularly regarding staffing levels and the overall attitude of some staff members. Consistent reports of neglect and cleanliness issues suggest that the facility may need to enhance its operational practices to better serve its residents.
Summary
Creekside Village offers a variety of senior living options and health services in Hagerstown, Maryland. While some residents and families have had positive experiences, significant concerns about staffing, care quality, and cleanliness have been raised. Families considering this facility should weigh the mixed reviews carefully and assess whether it meets their loved one’s needs.
