Overview
Visiting Angels, located in Hagerstown, Maryland, is part of a nationwide network of franchised home care agencies dedicated to providing essential personal home care services. Their offerings include in-home care, dementia care, respite care, senior personal care, elderly care, and companion care services. The agency emphasizes the importance of enabling seniors to live independently in the comfort of their own homes while ensuring that caregivers are respected and supported.
Services & Support
Visiting Angels offers a comprehensive range of home care services tailored to meet the individual needs of seniors. Their services include respite care, Alzheimer’s care, personal care, and general elderly care. The agency is committed to providing compassionate care, which allows older adults to maintain their independence at home. This personalized approach is designed to enhance the quality of life for clients and provide peace of mind for their families.
Care Approach & Staff
The staff at Visiting Angels is frequently described as dedicated, flexible, and hardworking. Caregivers are noted for their professionalism and compassion, consistently striving to meet the needs of their clients. The agency fosters a supportive environment for both caregivers and clients, ensuring that the best interests of the clients are prioritized. Caregivers are also appreciated for their willingness to accommodate personal schedules, such as not requiring weekend work for those with other commitments.
Who They Serve
Visiting Angels serves seniors and disabled persons in Hagerstown and the surrounding areas, including Thurmont, Brunswick, Boonsboro, and Maugansville. Their services are designed for individuals who require assistance with daily living activities and those who wish to remain in their homes while receiving care.
Service Area
The agency primarily operates in Hagerstown, Maryland, and extends its services to nearby communities such as Thurmont, Brunswick, Boonsboro, and Maugansville. This broad service area allows them to reach a larger population in need of home care support.
What Families Say
Families have expressed positive experiences with Visiting Angels, noting the staff’s professionalism and the quality of care provided. One client highlighted the thoroughness and caring nature of the staff, particularly in assisting with important medical appointments. While some feedback suggested experiences that were “just okay,” overall, families appreciate the dedication and flexibility of the caregivers.
Room for Improvement
A few reviews indicated that some experiences with the service were average, suggesting there may be opportunities for improvement in certain areas of care or service delivery.
Summary
Visiting Angels in Hagerstown, Maryland, offers a wide range of personalized home care services aimed at helping seniors maintain their independence. With a compassionate and dedicated staff, they provide essential support to clients and their families. While overall feedback is positive, there are indications that some areas could benefit from enhancement to ensure consistently high standards of care.
