Overview
Right at Home, located in Frederick, Maryland, provides trusted in-home care for seniors and adults with disabilities. The agency offers a range of services designed to help loved ones live independently at home, including companionship, hygiene support, respite care, and physical assistance. With a commitment to creating custom care plans, Right at Home aims to meet the unique needs of each client.
Services & Support
Right at Home offers a variety of services tailored to the needs of seniors and adults with disabilities. Their caregivers are trained to provide companionship, assistance with hygiene, and respite care. The agency operates 24/7, ensuring care is available during holidays, weekends, evenings, and overnight. This flexibility allows families to receive support at any time, which can be crucial for maintaining the quality of life for their loved ones.
Care Approach & Staff
The caregivers at Right at Home are noted for their professionalism, empathy, and attentiveness. Families have expressed appreciation for the courteous and knowledgeable staff, who are described as going above and beyond to ensure comfort and care. The office staff is also recognized for their responsiveness and willingness to accommodate scheduling requests, contributing to a supportive care environment.
Who They Serve
Right at Home serves seniors and adults with disabilities who require assistance to maintain their independence at home. The agency has experience providing care for individuals with various needs, including those recovering from surgery or managing chronic conditions. Families have shared positive experiences about the support provided to their loved ones during challenging times.
What Families Say
Reviews highlight a mix of experiences with Right at Home. Many families praise the agency for its caring and professional caregivers, noting that they have made a significant difference in the lives of their loved ones. Positive comments emphasize the compassionate nature of the staff and their ability to provide consistent care. However, some families have reported challenges related to scheduling and caregiver consistency, with a few noting instances of missed appointments or lack of communication.
Room for Improvement
While many families have had positive experiences with Right at Home, there are noted areas for improvement. Some clients experienced issues with caregiver consistency and communication, which impacted the overall effectiveness of the care provided. Addressing these concerns could enhance the agency’s ability to meet the diverse needs of families seeking support.
Summary
Right at Home in Frederick, Maryland, is dedicated to providing quality in-home care for seniors and adults with disabilities. With a focus on personalized care plans and a compassionate approach, the agency has garnered positive feedback for its caregivers and office staff. While there are some challenges related to scheduling and consistency, many families have found the support invaluable in helping their loved ones maintain independence at home.
