Overview
Autumn Lake Healthcare at Catonsville, located in Catonsville, Maryland, offers a blend of skilled nursing and rehabilitation services in a serene setting. The facility is designed to provide a restful and rejuvenating experience for residents, with a focus on personalized care delivered by a warm and attentive staff.
Services & Support
The facility provides a range of services including skilled nursing care, physical therapy, and social worker support. Residents benefit from round-the-clock care tailored to meet their diverse medical needs, ensuring that they receive the attention and support necessary for their recovery and overall well-being.
Care Approach & Staff
Autumn Lake emphasizes a compassionate approach to care. Many reviews highlight the professionalism and courtesy of the staff, with caregivers often described as friendly and attentive. However, there are concerns regarding staff turnover and responsiveness, with some families reporting delays in care when needed.
Who They Serve
The facility caters to individuals requiring both short-term rehabilitation and long-term care. Residents may have complex medical conditions that necessitate skilled nursing support, and the staff is trained to address these needs effectively.
Levels of Care
Autumn Lake Healthcare offers various levels of care, including sub-acute rehabilitation and long-term skilled nursing. The facility is equipped to handle a wide range of medical conditions, providing individualized care plans that adapt to each resident’s progress.
Living Options & Amenities
The living environment at Autumn Lake aims to create a home-like atmosphere, featuring ample indoor and outdoor spaces for social interaction and activities. While many reviews note the cleanliness of the facility, some have raised concerns about the condition of certain areas, suggesting that improvements may be needed.
Dining & Activities
Residents have access to a variety of dining options, although some feedback indicates that meal quality could be improved. The facility also offers a daily schedule of activities designed to engage residents and promote an active lifestyle.
What Families Say
Feedback from families is mixed. Many appreciate the friendly demeanor of the staff and the overall care provided. However, some reviews express significant dissatisfaction with the level of attention received, citing instances of neglect and insufficient staffing. These contrasting perspectives highlight the variability in experiences among residents and their families.
Room for Improvement
Several reviews point to issues with staff responsiveness and the overall condition of the facility. Concerns were raised about the cleanliness of certain areas and the adequacy of care provided, particularly during busy times when staffing levels may be insufficient.
Summary
Autumn Lake Healthcare at Catonsville offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families commend the caring staff and the facility’s approach to care, there are notable concerns regarding responsiveness and the overall condition of the facility. Families considering this option should weigh both the positive experiences and the areas needing improvement when making their decision.
