Overview
Autumn Lake Healthcare Post Acute Care Center, located in Baltimore, Maryland, is a skilled nursing facility that provides both long-term and short-term care. The center is known for its round-the-clock skilled nursing services and is equipped to handle a range of complex medical conditions. It features specialized units, including a dedicated Ventilator Unit and an On-site Dialysis Treatment Center, aimed at ensuring an exceptional care experience for its residents.
Services & Support
The facility offers a variety of services, including skilled nursing and rehabilitation therapy available seven days a week. Residents benefit from individualized recovery plans tailored to their needs, with a focus on restoring strength, mobility, and independence. The therapy gym is staffed with compassionate therapists who employ proven techniques to promote recovery and help residents return home safely.
Care Approach & Staff
Families have noted that the staff at Autumn Lake Healthcare are generally friendly, professional, and attentive to the needs of residents. Many reviews highlight the positive interactions with staff, contributing to a warm atmosphere. However, some reviews indicate concerns regarding responsiveness to specific needs, such as maintenance issues in the facility and delays in administering medication.
Who They Serve
Autumn Lake Healthcare serves individuals requiring skilled nursing care, rehabilitation, and those with complex medical conditions. The facility is designed to accommodate both long-term residents and those in need of short-term rehabilitation services.
Living Options & Amenities
The center aims to create a welcoming environment for its residents, with a focus on social engagement and quality of life. There are various indoor and outdoor spaces for activities and socialization, though some reviews mention that certain areas, like the outdoor patio, could benefit from enhancements.
What Families Say
Feedback from families is mixed. Many express gratitude for the care their loved ones receive, noting a positive atmosphere and attentive staff. However, there are significant concerns regarding maintenance issues, such as broken equipment and cleanliness, which have affected residents’ comfort and well-being. Some families have voiced their worries about specific incidents of negligence, stressing the importance of reliable care.
Room for Improvement
Several reviews point to areas needing attention, including maintenance of facilities and timely responses to resident needs. Issues such as broken air conditioning, malfunctioning dialysis chairs, and unaddressed maintenance requests have been highlighted. Families suggest that these improvements are crucial for ensuring a comfortable and safe environment for residents.
Summary
Autumn Lake Healthcare Post Acute Care Center offers a range of skilled nursing and rehabilitation services in a supportive environment. While many families appreciate the care and attention provided by the staff, there are notable concerns regarding facility maintenance and responsiveness to resident needs. Continuous improvement in these areas could enhance the overall experience for residents and their families.
