Overview
Autumn Lake Healthcare at Long Green, located in Baltimore, Maryland, is a skilled nursing facility that offers both long-term care and sub-acute rehabilitation. Set in a residential community, the facility boasts a serene environment with outdoor courtyards and lounges, providing a comforting atmosphere for residents. The center emphasizes a commitment to care, aiming to support residents in their recovery and daily living needs.
Services & Support
The facility provides a range of services, including skilled nursing and rehabilitation therapy. Residents benefit from personalized recovery plans tailored to their individual needs, with a focus on restoring mobility and independence. The therapy team utilizes hands-on techniques to facilitate recovery, encouraging residents to achieve their personal goals.
Care Approach & Staff
While many reviews highlight the friendliness of the staff, concerns have been raised regarding the level of care and management. Some families have reported issues with communication from management and the responsiveness of staff to residents’ needs. Though there are positive mentions of the therapy team, there is a noted lack of adequate staffing, which impacts the overall care experience.
Who They Serve
Autumn Lake Healthcare serves individuals requiring skilled nursing care and rehabilitation, particularly those with complex medical conditions. The facility aims to create a welcoming environment for residents to rest and recuperate.
Room for Improvement
Multiple reviews have pointed out significant concerns regarding housekeeping and room conditions. Reports of unclean rooms and inadequate attention to residents’ hygiene needs have surfaced, along with complaints about the dietary offerings. Families have expressed dissatisfaction with the management’s responsiveness to these issues, indicating a need for improvements in both care and facility maintenance.
Summary
Autumn Lake Healthcare at Long Green offers a range of skilled nursing and rehabilitation services in a tranquil setting. While the facility has a dedicated therapy team and some positive staff interactions, it faces challenges related to management, cleanliness, and overall resident care. Families considering this facility should weigh the reported strengths against the areas needing improvement.
