Overview
Freedom Home Care, located in Annapolis, Maryland, is dedicated to providing high-quality in-home personal and companion care. The agency focuses on helping clients live safely and confidently at home by working closely with families to develop custom care plans tailored to individual needs. Freedom Home Care offers a range of services including personal care, companion care, and in-home nursing, ensuring that clients receive the support they require.
Services & Support
Freedom Home Care provides a variety of services designed to meet the diverse needs of their clients. These include personal care assistance such as bathing, dressing, grooming, and toileting, as well as companion care that encompasses meal preparation, light housekeeping, and transportation for errands and appointments. The agency also offers in-home nursing services, including medication management and postoperative care, ensuring comprehensive support for clients in various situations.
Care Approach & Staff
The agency emphasizes a personalized approach to care, treating clients like family and prioritizing their needs. Freedom Home Care employs a rigorous caregiver screening and monitoring process, which includes extensive training and background checks. Families have reported positive experiences with caregivers, noting their reliability, kindness, and ability to adapt to changing needs. The agency’s commitment to finding compatible caregivers has been highlighted in several reviews, showcasing their dedication to matching clients with the right support.
Who They Serve
Freedom Home Care serves a wide range of clients, including the elderly, individuals recovering from surgery or injury, and those living with conditions such as dementia or Alzheimer’s. Families have expressed gratitude for the agency’s ability to provide caregivers who are not only capable but also compassionate, enhancing the quality of life for their loved ones.
What Families Say
Families have shared overwhelmingly positive feedback about their experiences with Freedom Home Care. Many appreciate the agency’s responsiveness and the quality of care provided by the staff. Clients have noted that caregivers are well-trained and attentive, often going above and beyond to ensure comfort and support. One family remarked on the personal touch of having face-to-face interactions with the agency’s owner when selecting caregivers, which helped them feel valued and understood during a challenging time.
Room for Improvement
While many reviews are positive, some families have expressed concerns regarding pricing. There were reports of discrepancies between initial estimates and the final quoted rates, leading to dissatisfaction among a few clients. Addressing these concerns may enhance transparency and trust in the pricing process.
Summary
Freedom Home Care stands out for its commitment to personalized care and the well-being of its clients in Annapolis, Maryland. With a focus on matching caregivers to the specific needs of families, the agency has built a reputation for reliability and compassion. While there are areas for improvement in pricing transparency, the overall feedback from families highlights a strong dedication to quality home care services.
