Overview
Home Support Services, LLC, located in Windham, Maine, is a locally owned personal care agency with over 20 years of experience. The agency is registered with the State of Maine and offers a range of services designed to support seniors in remaining in their homes. Their mission focuses on ensuring clients can enjoy the comfort and familiarity of their own surroundings for as long as possible.
Services & Support
Home Support Services provides a variety of essential services including Homemaker and Personal Care Assistance, as well as HelpLine medical alert services. Their Homemaker service encompasses housekeeping tasks such as vacuuming, mopping, grocery shopping, meal planning, and laundry, allowing clients to spend more time with family and engage in enjoyable activities. For those needing more hands-on help, Personal Care Assistance is available, delivered by trained Personal Support Specialists who prioritize respect and discretion. Additionally, the agency offers medical alert systems to enhance safety, allowing seniors to call for help with the press of a button.
Care Approach & Staff
The caregivers at Home Support Services are all approved by the State of Maine, insured, and have undergone extensive background checks. This rigorous selection process is designed to ensure that clients receive care from trustworthy and qualified professionals. The agency emphasizes a compassionate approach, aiming to provide personalized care tailored to the unique needs of each client.
Who They Serve
Home Support Services primarily serves seniors in Maine who wish to maintain their independence and quality of life in their own homes. The services are designed to cater to various levels of need, from light housekeeping to more comprehensive personal care.
Service Area
The agency operates within Windham, Maine, and surrounding areas, focusing on providing local support to seniors in their communities.
Scheduling & Availability
Home Support Services offers flexible scheduling to accommodate the individual needs of their clients. This adaptability ensures that care can be provided at times that work best for both clients and their families.
Insurance & Billing
While specific details about insurance and billing were not provided, Home Support Services is a registered agency and likely works with various insurance plans to assist families with payment options.
Accessibility & Languages
The agency’s services are designed to be accessible to seniors in the community, although specific information regarding language services was not mentioned.
What Families Say
Families appreciate the dedication and professionalism of the caregivers at Home Support Services. Many have noted the positive impact of the agency’s services on their loved ones’ ability to remain safely at home, highlighting the caregivers’ compassion and reliability.
Room for Improvement
While no specific areas for improvement were mentioned in the reviews, families often value ongoing communication and responsiveness, which are essential for ensuring satisfaction with care services.
Summary
Home Support Services, LLC in Windham, Maine, offers a comprehensive range of in-home care services for seniors, including homemaking, personal care, and medical alert systems. With a focus on maintaining client independence and safety, the agency employs qualified caregivers dedicated to providing compassionate support. Families have expressed satisfaction with the services, noting the positive effects on their loved ones’ well-being.