Overview
The Grande at South Portland, located in South Portland, Maine, is a luxurious senior living community that offers both assisted living and memory care services. The facility is designed to provide a warm, inviting atmosphere, where residents can enjoy a vibrant lifestyle complemented by professional care. With a commitment to exceeding residents’ expectations, The Grande aims to create enriching experiences that stimulate the mind, body, and spirit.
Services & Support
The Grande at South Portland offers a range of services including assisted living and memory care, specifically designed to cater to the needs of seniors. The community provides short-term stays for individuals seeking temporary support, ensuring full access to all amenities and programs. Residents can enjoy chef-prepared dining, wellness-infused programming, and a variety of scheduled events and activities aimed at fostering social connections and engagement.
Care Approach & Staff
The staff at The Grande is frequently praised for their warmth, compassion, and dedication to the residents. Many reviewers highlight the genuine care and respect shown by the team, noting that the staff often goes above and beyond to ensure residents feel valued and connected. However, some reviews mention concerns about staffing levels and high turnover rates, which can impact the overall quality of care.
Who They Serve
The Grande serves seniors who require assistance with daily living activities, as well as those in need of memory care. The community is noted for creating an environment where residents feel safe, seen, and heard, fostering a sense of belonging and community.
Living Options & Amenities
The Grande at South Portland features a beautiful, modern building with spacious living areas and a variety of amenities. Residents can enjoy a private courtyard, which provides a peaceful outdoor space. The community is designed to promote engagement and activity, with numerous opportunities for social interaction and wellness activities.
Dining & Activities
Dining at The Grande is highlighted as a significant aspect of the resident experience, with meals prepared by an executive chef that emphasize quality and nutrition. The community also offers a wide range of activities, including music, art, fitness classes, and social gatherings, ensuring that residents have ample opportunities to engage with one another and participate in enriching experiences.
What Families Say
Families generally express high satisfaction with The Grande, particularly appreciating the caring staff and the beautiful environment. Many reviews emphasize the positive community atmosphere and the effort made by the team to connect residents with one another. However, there are some concerns regarding the consistency of care due to staffing issues, which some families feel could impact the overall experience.
Room for Improvement
While many families have had positive experiences, there are reports of understaffing and high employee turnover, which can lead to lapses in care and attention. Some families have expressed frustration regarding communication and responsiveness from management, particularly concerning medication administration and participation in activities.
Summary
The Grande at South Portland is a luxurious senior living community that offers a comprehensive range of services in a beautiful setting. While the staff is often commended for their compassion and dedication, concerns about staffing levels and management consistency are noted by some families. Overall, The Grande aims to provide a supportive and engaging environment for seniors, making it a noteworthy option for those seeking assisted living or memory care in South Portland, Maine.