Overview
The Cedars, located in Portland, Maine, is an award-winning, non-profit retirement community that offers a comprehensive range of senior living options and health services. Their facilities include Independent Living, Assisted Living, Memory Care Assisted Living, Rehabilitation, Skilled Nursing Care, and Community-based Outpatient Services. The Cedars is dedicated to providing a nurturing environment where seniors can thrive and embrace each day as an opportunity for growth.
Services & Support
The Cedars provides a full continuum of care designed to meet the diverse needs of older adults. This includes specialized programs in assisted living, memory care, and skilled nursing. Residents can also access rehabilitation services and outpatient care, ensuring that all aspects of health and wellness are addressed. The community emphasizes holistic wellness and person-centered care through innovative programming and therapies.
Care Approach & Staff
The Cedars adopts a Household Model of care that focuses on individual needs and preferences. While many reviews highlight the compassion of the care staff, there are significant concerns regarding understaffing and management practices. Some families reported delays in response times for assistance, particularly in critical situations, which has raised questions about the overall effectiveness of care delivery.
Who They Serve
The Cedars serves a wide range of seniors, including those requiring assistance with daily living activities, memory support, and skilled nursing care. Families seeking a supportive environment for their loved ones can find various options tailored to different stages of aging.
Room for Improvement
While The Cedars has been praised for its welcoming environment and certain compassionate staff members, multiple reviews indicate issues with management and staffing levels. Families have expressed concerns about the responsiveness of care, particularly during critical moments, suggesting that improvements are needed to enhance the overall quality of care.
What Families Say
Reviews reflect a mix of experiences at The Cedars. Some families commend the community for its beautiful facilities and caring staff, while others express dissatisfaction with the responsiveness of care and management practices. Comments about the receptionist’s demeanor have also surfaced, highlighting the importance of a positive first impression. Overall, families have mixed feelings, with some recommending the facility while others advise caution.
Summary
The Cedars in Portland, Maine, offers a wide array of senior living options and health services, fostering a community where seniors can thrive. However, families considering this facility should weigh the mixed reviews regarding staffing, management, and care responsiveness. While there are many positive aspects, significant concerns have been raised that warrant careful consideration.
