Overview
Maine Home Care, located in Lincoln, Maine, has been providing Personal Care Services since 1995. The agency is veteran-owned and focuses on the unique challenges faced by families needing assistance for their loved ones. They offer a range of services aimed at helping individuals maintain independence in their own homes.
Services & Support
Maine Home Care specializes in Personal Care Services and employs certified staff, including CNAs, CRMAs, and PSSs, to assist clients with Activities of Daily Living (ADLs). Their services encompass meal planning and preparation, housekeeping, companionship, bathing, shopping, errands, doctor visit escorts, and respite services. The aim is to provide comprehensive support that enables clients to live fulfilling lives at home.
Care Approach & Staff
The staff at Maine Home Care is frequently described as compassionate and dedicated. Many employees express a sense of fulfillment in their roles, highlighting the supportive work environment. Reviews indicate that the office staff is approachable and responsive, fostering a culture where both clients and employees feel valued. However, some reviews mention concerns regarding communication and employee treatment, suggesting that these areas may need improvement.
Who They Serve
Maine Home Care serves individuals in need of personal care and assistance, particularly the elderly and disabled adults. The agency provides services across several counties in Northern Maine, helping families manage the complexities of caregiving.
Service Area
The agency operates in the greater Penobscot, Piscataquis, Waldo, Hancock, Aroostook, and Somerset Counties. They are committed to delivering private home care throughout Central and Northern Maine.
What Families Say
Families often express gratitude for the care their loved ones receive, noting the kindness and professionalism of the staff. One family shared their appreciation for the compassionate care provided during a difficult time, emphasizing the positive impact on both the client and family members. However, some families have reported issues with staff availability and communication, indicating that these aspects could be improved.
Room for Improvement
While many reviews highlight a positive work environment and quality care, there are notable concerns regarding communication and staff reliability. Some families reported instances of no-shows and lack of timely responses from the agency, suggesting a need for better management of staffing and communication protocols.
Summary
Maine Home Care is a long-established provider of personal care services in Lincoln, Maine, with a commitment to supporting clients and their families. While many families appreciate the compassionate care and supportive staff, there are areas for improvement, particularly in communication and staff reliability. Overall, Maine Home Care is recognized for its dedication to helping individuals maintain independence in their homes.