Overview
WK Progressive Care Center, located in Shreveport, Louisiana, offers a range of nursing care and rehabilitation services. Situated on the campus of Willis-Knighton Medical Center, the facility aims to provide personalized care that meets the unique needs of each resident and their families. With over 45 years of experience in nursing home care, WK Progressive Care Center has built a reputation for its commitment to quality care.
Services & Support
The center provides a variety of services, including skilled nursing care and rehabilitation. Physical therapy is a key component of the rehabilitation services offered, with many residents noting the supportive and attentive nature of the therapists. The staff is described as caring and professional, contributing to a positive recovery environment.
Care Approach & Staff
While many reviews highlight the dedication and compassion of the physical therapists and nursing staff, there are mixed feelings regarding overall communication and professionalism. Some families reported issues with staff responsiveness and the handling of patient care, particularly in terms of keeping family members informed about their loved ones’ conditions. Despite these concerns, several reviews commend the staff for their thoughtfulness and the family-like atmosphere within the facility.
Dining & Activities
Residents have praised the dining experience at WK Progressive Care Center, often mentioning the quality of the food. Many noted that the meals were varied and well-prepared, with one resident specifically appreciating the chef’s efforts.
What Families Say
Reviews reflect a divided experience at WK Progressive Care Center. While some families express gratitude for the excellent care and rehabilitation services received, others raise concerns about the professionalism of certain staff members and the facility’s communication practices. Positive comments often emphasize the attentive care provided by therapists and the overall supportive environment, while negative feedback points to significant lapses in care and communication.
Room for Improvement
There are notable concerns regarding staff communication and professionalism. Some families have reported experiences where they felt excluded from important discussions about their loved ones’ care. Additionally, issues with cleanliness and attentiveness to residents’ needs have been highlighted in certain reviews.
Summary
WK Progressive Care Center offers a blend of skilled nursing and rehabilitation services in a supportive environment. While the facility has received positive feedback for its physical therapy and caring staff, some families have expressed concerns about communication and overall professionalism. Prospective residents and their families may wish to consider these aspects when evaluating care options.
