Overview
The Guest House Skilled Nursing and Rehabilitation, located in Shreveport, Louisiana, offers a range of skilled nursing and rehabilitation services tailored to meet the needs of its residents. The facility provides both short-term and long-term care, focusing on personalized care plans designed to enhance the quality of life for individuals recovering from illness or injury. The environment is described as warm and welcoming, aiming to foster a sense of community among residents.
Services & Support
The Guest House provides comprehensive skilled nursing services, including assistance with daily activities, rehabilitation, and memory care. The dedicated team is committed to ensuring residents receive the emotional and physical support they need. However, some reviews indicate inconsistency in staff performance, particularly in monitoring residents and responding to their needs promptly.
Care Approach & Staff
The facility emphasizes a compassionate approach to care, with a focus on individualized support. While many families have praised the efforts of the office staff and some caregivers for their attentiveness, there are concerns regarding the management and training of some floor staff. Instances of neglect and disorganization have been noted, leading to a lack of timely care for residents, especially during night shifts.
Who They Serve
The Guest House serves a diverse population, including individuals requiring rehabilitation after surgery or illness, as well as those needing long-term care. The facility is equipped to provide memory care for residents with cognitive impairments, although some families have reported that the level of attention varies.
Living Options & Amenities
Residents at The Guest House benefit from a range of amenities designed to create a comfortable living environment. The facility features clean, well-maintained rooms and offers activities that promote engagement and socialization. However, there have been reports of issues with room cleanliness and the availability of necessary supplies.
What Families Say
Feedback from families is mixed. While some express gratitude for the care their loved ones receive and highlight the dedication of certain staff members, others share alarming experiences related to neglect and poor management. Concerns have been raised about the responsiveness of staff and the overall organization of care, particularly during busy hours.
Room for Improvement
Several reviews indicate that improvements are needed in staff training and management practices. Families have expressed concerns about the quality of care during night shifts, the responsiveness of staff, and the overall organization of the facility. Addressing these issues could enhance the level of care provided to residents.
Summary
The Guest House Skilled Nursing and Rehabilitation in Shreveport, Louisiana, offers a range of services aimed at supporting individuals in their recovery and daily living needs. While the facility has received positive feedback regarding its environment and some staff members, significant concerns about care consistency, management, and staff training persist. Families considering this facility should weigh these factors carefully as they make decisions about care for their loved ones.
