Overview
Spring Lake Skilled Nursing and Rehabilitation, located in Shreveport, Louisiana, provides specialized skilled nursing and rehabilitation services aimed at supporting recovery and enhancing quality of life. With a focus on personalized care, the facility caters to both short-term rehabilitation needs and long-term care requirements, fostering a welcoming environment for residents and their families.
Services & Support
The facility offers a range of services including skilled nursing, physical therapy, and social worker support. Skilled nursing professionals provide around-the-clock care, ensuring that medical and personal needs are met with compassion and efficiency. The rehabilitation team focuses on helping residents regain strength and mobility after surgery, illness, or injury, while also offering memory care services for those who require additional support.
Dining & Activities
Residents at Spring Lake enjoy well-thought-out, delicious meals that contribute to their overall well-being. The dining experience is highly regarded, with many residents expressing satisfaction with the food. Additionally, the facility organizes various activities that promote engagement and social interaction among residents, creating a vibrant community atmosphere.
Care Approach & Staff
The care approach at Spring Lake emphasizes personalized attention and respect for each resident’s dignity. While many reviews highlight the kindness of the staff, there are mixed experiences regarding responsiveness, particularly from some nursing staff. Positive interactions with physical therapists and social workers were noted, with families appreciating the support provided during recovery.
What Families Say
Feedback from families is varied. Many express gratitude for the compassionate care received, particularly in relation to physical therapy and the overall environment of the facility. However, some families have raised concerns about the responsiveness of staff and the quality of care, particularly regarding issues such as wound management and communication. Positive experiences often highlight the sense of community and the nurturing environment, while negative comments reflect serious concerns about neglect and staff behavior.
Room for Improvement
Several reviews indicate a need for improvements in staff training and responsiveness, particularly among some nursing staff. Families have noted instances of neglect, such as inadequate attention to wound care and communication challenges. Addressing these issues could enhance the overall experience for residents and their families.
Summary
Spring Lake Skilled Nursing and Rehabilitation offers a blend of skilled nursing and rehabilitation services in Shreveport, Louisiana. While the facility is praised for its compassionate staff and quality dining options, some families have reported concerns regarding responsiveness and care quality. Overall, the facility strives to provide a supportive environment where residents can recover and thrive.
