Overview
Pierremont Healthcare Center, located in Shreveport, Louisiana, offers a comprehensive range of skilled nursing and rehabilitation services. The facility is dedicated to providing quality care in a safe and comfortable environment, catering to both short-term recovery needs and long-term care requirements. With a focus on holistic care, the team at Pierremont aims to meet the medical, spiritual, psychological, and cultural needs of its residents.
Services & Support
The center provides a variety of services, including skilled nursing, rehabilitation, memory care, hospice, and respite care. Residents can expect personalized rehabilitation programs designed to help them regain strength and independence. The facility also has social worker support available to assist families in navigating care options and ensuring a smooth transition for their loved ones.
Care Approach & Staff
Pierremont Healthcare Center emphasizes a team-based approach to care, with an interdisciplinary team working together to create individualized care plans. Reviews highlight the dedication of the staff, noting their responsiveness and compassion. Many families express gratitude for the attention and care their loved ones received, describing the staff as treating residents like family.
Who They Serve
The facility serves a diverse population, including those in need of short-term rehabilitation following medical interventions and individuals requiring long-term care. Families appreciate the supportive environment, which is designed to help residents feel at home, whether they are there for a brief stay or a more extended period.
Levels of Care
Pierremont offers a range of care levels, including skilled nursing care for those recovering from surgery or illness, rehabilitation services focused on physical therapy, and memory care for residents with cognitive impairments. The facility also provides hospice and respite care, ensuring that all residents receive the appropriate level of support for their unique needs.
What Families Say
Family reviews of Pierremont Healthcare Center are mixed. Many families commend the staff for their kindness and dedication, noting successful rehabilitation experiences that led to residents returning home stronger. However, there are some concerns regarding the quality of care during critical times, particularly related to communication and responsiveness. Overall, families express appreciation for the facility’s supportive environment but urge improvements in certain areas.
Room for Improvement
While many families have had positive experiences at Pierremont, there are concerns about communication, especially during night shifts. Some families reported difficulties in reaching staff when urgent questions arose, indicating a need for better responsiveness. Additionally, a few reviews highlighted serious incidents that raised concerns about the quality of care during critical moments.
Summary
Pierremont Healthcare Center in Shreveport, Louisiana, provides a wide array of nursing and rehabilitation services in a compassionate environment. While many families praise the staff and the care their loved ones receive, there are areas for improvement in communication and responsiveness. Overall, the facility remains a significant option for families seeking skilled nursing and rehabilitation services for their loved ones.
