Overview
St. Joseph Hospice, located in Shreveport, Louisiana, provides hospice and palliative care designed to offer peace, comfort, and dignity to those facing terminal illnesses. Established in 2002, the organization is named in honor of the Patron Saint of a Peaceful Death and aims to address the physical, emotional, and spiritual needs of patients and their families.
Services & Support
St. Joseph Hospice focuses on specialized care tailored to the individual needs and wishes of patients. Their commitment includes providing attentive support to both patients and families during challenging times. The organization serves a wide area, including Louisiana, Mississippi, Southeast Texas, and South Alabama.
Care Approach & Staff
The care approach at St. Joseph Hospice emphasizes compassion and dignity. While some reviews highlight the kindness and support of staff members, others express concerns about professionalism and responsiveness. Families reported both positive experiences with attentive care and troubling accounts of unprofessional behavior from staff, particularly during critical moments.
What Families Say
Feedback from families is mixed. Many express gratitude for the compassionate care received, noting that staff showed genuine concern for both patients and their families. However, there are significant concerns raised about the professionalism of some staff members, with specific incidents described that led to distress for families. Some families reported feeling unsupported during critical times, which has led to a lack of trust in the facility.
Room for Improvement
There are notable areas for improvement at St. Joseph Hospice. Several reviews indicate issues with staff professionalism and responsiveness, particularly in urgent situations. Families have expressed dissatisfaction with communication and the handling of care plans, suggesting a need for better training and support for staff to ensure that all patients receive the quality of care they deserve.
Summary
St. Joseph Hospice aims to provide compassionate care for those facing terminal illnesses in Shreveport, Louisiana. While many families appreciate the supportive environment, there are significant concerns regarding staff professionalism and communication that potential clients should consider. The organization serves a broad region and offers specialized care, but experiences can vary widely among families.
