Overview
Home Instead, located in Shreveport, Louisiana, provides senior home care services designed to help aging adults maintain their independence and dignity while living at home. The agency offers a range of non-medical services, including respite care, Alzheimer’s care, outpatient care, short-term recovery, veteran care, elderly companionship, transportation, medication reminders, and assistance with doctors’ appointments.
Services & Support
Home Instead offers a variety of services tailored to meet the needs of seniors. These services include companionship and conversation, light housekeeping tasks, meal preparation, and medication reminders. Their caregivers are trained to provide personalized care, ensuring that clients receive the support they need to age safely at home.
Care Approach & Staff
The staff at Home Instead are frequently described as courteous and responsive. While some families have noted challenges, such as caregiver turnover and occasional mismatches, many appreciate the management’s efforts to address these issues. Caregivers are expected to treat clients and their property with dignity and respect, fostering a caring environment.
Who They Serve
Home Instead primarily serves seniors who require assistance with daily activities and companionship. Their services are designed to support individuals transitioning from hospital care or those who need ongoing help due to age-related challenges.
Scheduling & Availability
The agency offers a variety of shifts to accommodate the diverse needs of their clients. They aim to create high-quality matches between caregivers and clients, ensuring that all shifts are filled with qualified individuals. Families can expect responsive communication regarding scheduling and any changes that may arise.
What Families Say
Feedback from families is mixed. Some have expressed dissatisfaction with the frequency of caregiver visits and the responsiveness of the agency, while others have highlighted the courteous nature of the staff and the overall positive experience in planning care for their loved ones. A family noted that while the experience has not been perfect, they focus on the positive aspects and appreciate the support provided.
Room for Improvement
Some families have raised concerns about the consistency of caregiver availability and the quality of matches. Addressing these issues could enhance the experience for clients and their families.
Summary
Home Instead in Shreveport, Louisiana, offers a range of senior home care services aimed at helping seniors age in place. With a commitment to personalized care and a responsive staff, they strive to meet the needs of their clients, although some families have noted areas for improvement regarding caregiver availability and matching. Overall, the agency is dedicated to supporting seniors and their families in navigating the challenges of aging.
