Overview
Exceptional Client Care Services, located in Shreveport, Louisiana, is a provider of home care services dedicated to assisting individuals facing challenges due to disabilities, health conditions, or aging. The company aims to make daily living easier and more comfortable for clients and their families. They offer a variety of personalized care services designed to help clients achieve their fullest potential.
Services & Support
Exceptional Client Care Services provides a comprehensive range of home care services tailored to meet individual needs. While specific services are not detailed in the provided information, the emphasis is on delivering exceptional and personalized care to support clients in their day-to-day lives.
Care Approach & Staff
The staff at Exceptional Client Care Services are often described as friendly and professional. Many clients appreciate the compassionate approach of the aides, who are noted for treating clients like family. However, there are concerns regarding the reliability of service, with some families reporting issues related to communication and the consistency of care provided.
Who They Serve
Exceptional Client Care Services primarily serves individuals who require assistance due to disabilities, health conditions, or aging. This includes clients who may need support with daily activities to maintain their independence and quality of life.
Room for Improvement
Some reviews indicate challenges with communication and service reliability. A few clients have expressed frustration over difficulties in reaching staff and concerns about the accuracy of timesheets submitted by employees. It has been noted that some aides may not consistently provide the expected level of service, which can lead to dissatisfaction among clients.
What Families Say
Feedback from families varies, with some highlighting the professionalism and thoroughness of the staff. Positive experiences include appreciation for the caring nature of the aides. However, there are also significant concerns raised about the reliability of service and communication issues, which have led some families to consider alternative options for care.
Summary
Exceptional Client Care Services in Shreveport, Louisiana, aims to provide personalized home care for individuals facing various challenges. While many clients commend the friendly and compassionate staff, there are notable concerns regarding communication and service reliability. Families considering this provider may wish to weigh both the positive experiences and the reported challenges in their decision-making process.
