Overview
A First Name Basis Home Care – Shreveport, located in Shreveport, Louisiana, provides professional in-home care services for seniors and individuals with disabilities. Their focus is on delivering compassionate care that allows clients to maintain independence and comfort in their own homes. The organization offers a variety of services, including assistance with daily activities, medication management, personal care, meal preparation, and companionship.
Services & Support
A First Name Basis offers a comprehensive range of services designed to meet the diverse needs of their clients. These services include personal care, meal preparation, medication management, transportation, and companionship. Their caregivers are trained to build genuine connections with clients, fostering a supportive environment that enhances the quality of life for those they serve. The company accepts various forms of payment, including Medicaid Waiver, Long Term Care Insurance, Workers Comp Insurance, Veterans Benefits, and private pay.
Care Approach & Staff
The staff at A First Name Basis is frequently described as compassionate and understanding. Many caregivers have established long-term relationships with clients, which contributes to a personalized care experience. Reviewers have noted the promptness and reliability of the caregivers, emphasizing their commitment to meeting the needs of clients effectively.
Who They Serve
A First Name Basis serves seniors and individuals with disabilities, including those with intellectual or developmental challenges. Their services are tailored to support each client’s unique needs, allowing them to receive care in the comfort of their own homes.
Scheduling & Availability
Clients have reported a positive experience with scheduling, noting the organization and ease of use of the app for clocking in and out, as well as viewing work schedules. This digital approach appears to streamline communication and enhance the overall service experience.
What Families Say
Reviews from families highlight the quality of care provided by A First Name Basis. Many clients appreciate the kindness and promptness of their caregivers, with several noting that they have had wonderful experiences with the staff. However, there are also concerns raised regarding workplace culture for employees, particularly related to inclusivity and support for LGBTQ+ staff members.
Room for Improvement
While many reviews are positive, there are mentions of a hostile work environment for some employees, particularly LGBTQ+ individuals. This has raised concerns about workplace culture and inclusivity. Additionally, some staff have expressed a desire for better benefits, such as paid time off.
Summary
A First Name Basis Home Care – Shreveport is dedicated to providing high-quality in-home care services in Shreveport, Louisiana. With a focus on compassionate support and personalized care, they cater to seniors and individuals with disabilities. While many families and staff report positive experiences, there are areas for improvement, particularly regarding workplace culture and employee benefits.
