Overview
Touro Woldenberg Village, located in New Orleans, Louisiana, is a skilled nursing facility that offers rehabilitation and long-term care services. The facility is part of LCMC Health, which is committed to providing quality care throughout Louisiana. Residents and their families can expect a clean and well-maintained environment, with a focus on personalized care for each individual.
Services & Support
Woldenberg Village provides a variety of services including skilled nursing, physical therapy, social worker support, and memory care. The facility is equipped to assist residents recovering from surgeries or medical conditions, ensuring they receive the rehabilitation needed to regain their strength. Families have noted the helpfulness of the social worker in arranging post-discharge homecare and necessary equipment.
Care Approach & Staff
The staff at Woldenberg Village have been described as caring and attentive, with many families expressing gratitude for the support provided during difficult times. Nurses and therapists are noted for their professionalism and kindness, although some reviews indicate variability in staff attitudes. The facility’s doctors are also praised for their thoroughness and commitment to patient care.
Living Options & Amenities
The facility offers a variety of living options and amenities designed to enhance the quality of life for residents. Many families appreciate the attractive and spotless environment, as well as the range of activities available for residents. However, some reviews mention that the rooms can feel hospital-like, which may not appeal to everyone.
Dining & Activities
Residents at Woldenberg Village enjoy a selection of meals that have been described as delicious. The facility also provides various activities to keep residents engaged and socialized, which can contribute positively to their overall well-being.
Transportation
Transportation services are available for residents, facilitating access to medical appointments and other necessary outings. However, some reviews have raised concerns regarding the timeliness of these services, with instances reported where residents missed important appointments due to delays.
What Families Say
Overall, families express a mix of satisfaction and concerns regarding care at Woldenberg Village. Many highlight the positive experiences with staff and the cleanliness of the facility, while others have reported issues with responsiveness and care consistency. Some families have noted specific incidents that raised concerns about staff communication and the handling of personal items.
Room for Improvement
While many families have had positive experiences, there are areas identified for improvement. Some reviews mention issues with staff responsiveness, particularly during after-hours, and challenges in communication regarding care updates. Additionally, concerns about the handling of personal belongings and the need for more attentive care during critical moments have been raised.
Summary
Touro Woldenberg Village offers a range of skilled nursing and rehabilitation services in a clean and well-maintained environment. The facility is supported by a dedicated team of caregivers and therapists, although experiences can vary. Families considering Woldenberg Village should weigh the positive aspects of care against some reported challenges to ensure it meets their loved one’s needs.
