Overview
Ferncrest Manor, located in New Orleans, Louisiana, is a nursing home community dedicated to providing quality nursing care to its residents. The facility is equipped with medical facilities and a trained staff, aiming to ensure that each resident receives the highest level of care. Ferncrest Manor emphasizes a clean and safe environment, treating residents with dignity and respect.
Services & Support
Ferncrest Manor offers a range of services designed to assist residents with their daily needs. The facility has a dedicated team, including social workers, who support families and residents alike. The activities department engages residents with various programs, contributing to a vibrant community atmosphere.
Care Approach & Staff
The staff at Ferncrest Manor is noted for their commitment to compassionate care. Residents and their families have reported positive interactions with nurses and support staff, highlighting their willingness to listen and address concerns. However, some reviews indicate that experiences can vary, with mentions of rudeness from certain staff members.
Living Options & Amenities
Ferncrest Manor is housed in an older building that is well-maintained. While some visitors have noted unpleasant odors during certain visits, others appreciate the cleanliness of the facility overall. The community strives to create a welcoming environment for residents and their families.
Dining & Activities
The facility organizes various activities to engage residents, including seasonal events like fall festivals. These activities provide opportunities for residents to socialize and enjoy their time at the community.
What Families Say
Reviews from families highlight a mix of experiences at Ferncrest Manor. Many express gratitude for the care their loved ones receive, while others have raised concerns about cleanliness and staff responsiveness. Positive comments often reflect the dedication of the nursing staff and the overall atmosphere of the facility, though some families have experienced challenges in communication and care consistency.
Room for Improvement
Some reviews indicate areas for improvement, particularly regarding staff communication and responsiveness. Instances of difficulty in contacting staff and addressing concerns have been noted, suggesting a need for better communication protocols.
Summary
Ferncrest Manor in New Orleans, Louisiana, provides nursing care in a supportive environment, with a focus on cleanliness and resident engagement. While many families appreciate the compassionate care provided by the staff, experiences can vary, and there are opportunities for improvement in communication and facility cleanliness. Families are encouraged to visit and assess the environment for themselves.
