Overview
Chateau De Notre Dame Community Care Center, located in New Orleans, Louisiana, offers skilled nursing and rehabilitation services for individuals recovering from illnesses or injuries, as well as traditional long-term care. The facility is situated in a scenic area shaded by live oaks, providing a tranquil environment for residents.
Services & Support
The center provides a range of services, including skilled nursing, rehabilitation, assisted living, and memory care. Residents have access to social worker support, which can assist with various needs during their stay. The facility emphasizes person-centered care and aims to improve the quality of life for its residents.
Care Approach & Staff
Chateau De Notre Dame is noted for its clean environment and professional staff. Many reviews highlight the dedication of the nursing team and therapists, who are described as caring and supportive. However, some concerns have been raised regarding staffing levels, which may affect the responsiveness of care in certain situations.
Living Options & Amenities
The center features a variety of living options, including independent living and assisted living accommodations. Amenities include a large formal dining room, smaller gathering spaces, a library, arts and crafts workshop, multimedia room, and a salon. The facility also offers a traditional New Orleans courtyard for residents to enjoy.
Dining & Activities
Dining experiences at Chateau De Notre Dame are generally well-received, with meals described as enjoyable. The facility provides a variety of activities, including community outings and life enrichment programs, which encourage resident participation and socialization.
What Families Say
Family feedback is mixed. Many express gratitude for the care provided and appreciate the cleanliness of the facility. However, some families have raised concerns about the level of attention given to residents, particularly those who are bed-bound or require more assistance. Positive experiences highlight the supportive nature of the staff, while negative reviews point to instances of neglect and insufficient staffing.
Room for Improvement
There are notable concerns regarding the adequacy of staffing, particularly during weekends when rehabilitation services are not available. Some reviews indicate that residents may experience neglect, particularly if they are unable to advocate for themselves. This has led to calls for increased oversight and improvements in care practices.
Summary
Chateau De Notre Dame Community Care Center offers a range of services in a serene environment, with many staff members praised for their professionalism and care. While the facility boasts various amenities and a commitment to quality care, families should carefully consider the feedback regarding staffing levels and attentiveness, especially for residents with higher care needs.
