Overview
Compassus, located in Monroe, Louisiana, has been supporting families in the area since 1998. The organization specializes in hospice care, providing compassionate support for individuals facing life-limiting illnesses. They emphasize understanding the unique needs and values of each family, ensuring that care is tailored to bring peace and comfort during difficult times.
Services & Support
Compassus offers 24/7 hospice care, which includes around-the-clock access to medical attention and symptom management. Their services extend to patients in various settings, such as hospitals, nursing homes, and private residences. The hospice care team focuses not only on physical health but also on emotional and spiritual well-being, providing comprehensive support to both patients and their families.
Care Approach & Staff
The staff at Compassus is described as professional and caring, with a commitment to delivering compassionate care. Families have expressed gratitude for the support provided during their loved ones’ final days, highlighting the team’s dedication to making the experience as comfortable as possible. The organization places a strong emphasis on listening to families and addressing their specific concerns.
Who They Serve
Compassus serves individuals with life-limiting illnesses and their families, offering tailored hospice care based on their unique needs. They aim to assist families in making informed decisions during challenging times.
Location & Access
The physical office of Compassus is open Monday through Friday from 8 a.m. to 5 p.m., providing a point of contact for families seeking information or support. Their services are available throughout Monroe and the surrounding parishes, ensuring accessibility for those in need.
Service Area
Compassus serves a broad area, including Caldwell, Catahoula (partial), Claiborne (partial), East Carroll, Franklin, Jackson, Madison, Morehouse, Ouachita, Richland, Union, West Carroll (partial), and Winn parishes. This extensive service area allows them to reach many families in need of hospice care.
What Families Say
Families have shared positive experiences with Compassus, noting the caring nature of the staff and the quality of care provided. One family expressed their appreciation for the support during their mother’s last days and mentioned a prior positive experience with the organization when caring for their father. Such testimonials highlight the organization’s commitment to compassionate care.
Room for Improvement
While many families have praised the care received, there have been a few reports of communication issues, such as paperwork not being completed in a timely manner. Addressing these concerns could enhance the overall experience for families seeking support.
Summary
Compassus in Monroe, Louisiana, offers dedicated hospice care designed to support families during challenging times. With a compassionate approach and a focus on emotional and spiritual well-being, they provide essential services to those facing life-limiting illnesses. The positive feedback from families underscores their commitment to quality care, while ongoing improvements in communication could further enhance their service.
