Overview
Metairie Health Care Center, located in Metairie, Louisiana, is a skilled nursing facility that offers a range of rehabilitation and long-term care services. The center is committed to providing specialized care in a clean and comfortable environment, with a focus on both short-term rehabilitation goals and long-term quality of life needs for residents.
Services & Support
The facility provides various services, including skilled nursing, rehabilitation, and hospice care, catering to both short-term and long-term residents. The staff comprises nurses, nurse aides, physical therapists, occupational therapists, and social workers, ensuring comprehensive support for the residents. Daily activities and community engagement are also emphasized, helping to keep residents active and connected.
Care Approach & Staff
Metairie Health Care Center is known for its caring and accommodating staff who strive to treat residents like family. Many reviews highlight the compassion and professionalism of the nursing and rehabilitation teams. However, there are mixed experiences regarding staff professionalism, with some reviews noting instances of unprofessional behavior among certain staff members.
Who They Serve
The facility serves individuals requiring skilled nursing care, rehabilitation, and those in need of hospice services. It caters to both short-term patients recovering from surgeries or health issues and long-term residents who may not be safe living independently.
Living Options & Amenities
Metairie Health Care Center offers both private and semi-private rooms, as well as common areas such as a sunroom and a TV room. The facility is described as clean and well-maintained, providing a comfortable environment for residents.
Dining & Activities
Residents have access to daily activities designed to promote engagement and socialization. Some reviews mention the availability of religious services, such as weekly Catholic Mass, which provides comfort and community for residents.
What Families Say
Families have expressed both satisfaction and concern regarding the care their loved ones receive. Many commend the staff for their attentiveness and the positive impact on residents’ well-being, particularly following surgeries or during rehabilitation. However, there are notable criticisms about staff behavior and management responsiveness, with some families reporting negative experiences that raised concerns about the quality of care.
Room for Improvement
While many reviews highlight the quality of care and cleanliness of the facility, there are recurring themes of unprofessional staff behavior and management issues. Some families have reported feeling dismissed or disrespected when raising concerns, indicating a need for better staff training and accountability.
Summary
Metairie Health Care Center offers a range of skilled nursing and rehabilitation services in a caring environment. While many families appreciate the compassionate care provided, there are significant concerns regarding staff professionalism and management practices that potential residents and their families should consider. The facility’s commitment to cleanliness and community engagement is a positive aspect, but addressing the criticisms could enhance the overall experience for residents and their families.
