Overview
Right at Home, located in Metairie, Louisiana, provides in-home care services for seniors and adults with disabilities. The agency focuses on creating customized care plans in collaboration with families to ensure the best possible support for their loved ones. Caregivers are trained to offer companionship, hygiene support, respite care, and physical assistance, with services available 24/7, including holidays and weekends.
Services & Support
Right at Home offers a variety of services designed to help clients live independently in their homes. These services include companionship, assistance with daily hygiene, respite care for family caregivers, and physical support. The agency emphasizes flexibility and works closely with families to adapt care plans as needs change over time.
Care Approach & Staff
The caregivers at Right at Home are frequently described as compassionate, kind, and accommodating. Families have expressed appreciation for the staff’s ability to provide thoughtful care during challenging times, such as end-of-life situations. The agency’s office staff also plays a crucial role in ensuring that caregivers are matched effectively to clients’ needs.
Who They Serve
Right at Home serves seniors and adults with disabilities, providing care that is tailored to individual circumstances. The agency has experience in offering support for a range of conditions, including those requiring memory care and assistance following hospital stays.
What Families Say
Feedback from families highlights the compassionate nature of the caregivers, with many expressing gratitude for the support provided during difficult times. Some families have noted the responsiveness of the office staff in arranging care, while others have shared concerns about communication and service continuity. Positive experiences include caregivers being seen as part of the family and providing essential support during critical moments.
Room for Improvement
Some families have raised concerns regarding communication and service reliability. Instances of caregivers not showing up and the agency’s response to service changes have been points of contention. There have been reports of difficulties in reaching management for resolution, which has added stress for families during already challenging situations.
Summary
Right at Home in Metairie, Louisiana, aims to provide compassionate in-home care tailored to the unique needs of seniors and adults with disabilities. While many families have praised the kindness and professionalism of the caregivers, some have experienced challenges with communication and service continuity. Overall, the agency is committed to improving the quality of life for its clients through dedicated support and personalized care plans.
