Overview
Martin De Porres Nursing Home, located in Lake Charles, Louisiana, provides skilled nursing care for residents. However, reviews indicate significant concerns regarding the quality of care and safety of the residents.
Care Approach & Staff
The care approach at Martin De Porres Nursing Home has faced criticism from families. Concerns have been raised about the attentiveness of staff, with reports of inadequate supervision leading to repeated hospitalizations for residents. One family member noted their loved one was supposed to receive 24-hour watch but did not, resulting in health complications.
What Families Say
Feedback from families has been overwhelmingly negative. Some have expressed deep dissatisfaction with the facility’s cleanliness and overall care environment, mentioning persistent unpleasant odors and a lack of proper sanitation. There are serious allegations regarding staff behavior, including incidents of violence involving a staff member. Families have reported feeling unsupported in their efforts to transfer loved ones to safer facilities, citing a lack of cooperation from the nursing home staff.
Room for Improvement
There are numerous areas where families feel improvement is necessary. The cleaning practices and overall hygiene of the facility have been criticized, as has the responsiveness of staff to resident needs. Families have urged for significant changes in management and staff training to enhance the quality of care provided.
Summary
In summary, Martin De Porres Nursing Home in Lake Charles, Louisiana, is facing serious challenges regarding resident care and safety. Families have reported numerous issues, including inadequate supervision, cleanliness concerns, and unsatisfactory staff support. Prospective residents and their families should carefully consider these factors when evaluating care options.
