Overview
Landmark of Lake Charles, located in Lake Charles, Louisiana, is a health care community designed to support individuals in their recovery, rehabilitation, and long-term care needs. With a focus on providing a clean and welcoming environment, Landmark aims to nurture the body, mind, and spirit of its residents through skilled nursing services and rehabilitation therapies tailored to each individual’s requirements.
Services & Support
Landmark of Lake Charles offers a variety of services, including skilled nursing care for individuals needing short-term assistance following surgery or hospitalization. The facility also provides rehabilitation therapies for those recovering from medical events such as joint replacement surgery, heart attacks, or strokes. For residents requiring ongoing medical monitoring, long-term care is available in a homelike setting, complemented by numerous activities to promote engagement and well-being.
Care Approach & Staff
The staff at Landmark is frequently described as friendly and attentive, creating a welcoming atmosphere for both residents and visitors. Many reviews highlight the staff’s willingness to answer questions and address concerns. While the majority of experiences shared by families are positive, some feedback suggests there is room for improvement in areas such as compassion and responsiveness to residents’ needs.
Who They Serve
Landmark of Lake Charles serves individuals at various stages of health, from those requiring short-term rehabilitation to those needing long-term care. The facility is suitable for residents recovering from surgery or medical events, as well as those who need regular medical monitoring in a supportive environment.
Living Options & Amenities
The community is noted for its clean and comfortable environment, which contributes to a positive experience for residents and their families. While the facility offers a homelike atmosphere, some families have suggested enhancements, such as increasing daily activities and improving amenities like television access in resident rooms.
What Families Say
Families express appreciation for the cleanliness of the facility and the friendliness of the staff. Many reviews commend the attentive care provided to residents, with specific mentions of how staff members have helped ease transitions for new residents. However, some families have noted that while the overall experience is positive, there are areas where communication and responsiveness could be improved.
Room for Improvement
While many families have had positive experiences at Landmark of Lake Charles, there are suggestions for improvement regarding staff compassion and the need for better communication about residents’ specific needs. Some families have expressed a desire for more daily activities and amenities to enhance the overall living experience for their loved ones.
Summary
In summary, Landmark of Lake Charles is a supportive health care community that prioritizes the well-being of its residents through skilled nursing and rehabilitation services. With a friendly staff and a clean environment, it aims to provide a nurturing space for individuals recovering from medical events or requiring ongoing care. While feedback is largely positive, there are opportunities for enhancement that could further improve the experience for residents and their families.
