Overview
Ageless Healthcare, located in Lake Charles, Louisiana, is a licensed homecare company that provides in-home care services to a diverse clientele, including adults, children, veterans, and individuals with disabilities. The company is recognized for its commitment to assisting those in need, offering state-funded services across 23 parishes, including the surrounding areas of Acadiana, Baton Rouge, and New Orleans.
Services & Support
Ageless Healthcare specializes in state-funded in-home care, catering to various needs within the community. Their services are designed to support individuals who require assistance in their daily lives, ensuring that clients receive the care they need in a familiar environment. They also accept private payments, which may provide additional options for families seeking care.
Care Approach & Staff
Ageless Healthcare emphasizes a compassionate and knowledgeable staff, with many clients noting the staff’s willingness to assist and their friendly demeanor. However, there have been experiences shared by some clients that highlight instances of unprofessional behavior from certain staff members, which may impact the overall care experience.
What Families Say
Feedback from families has been mixed. While many express appreciation for the helpfulness and friendliness of the staff, there are notable concerns regarding communication and reliability. Some clients reported poor experiences, including instances where promised services were not delivered, leading to dissatisfaction. Conversely, other reviews highlight positive interactions and a supportive environment, indicating that experiences may vary widely among clients.
Room for Improvement
There are reports of unprofessional conduct from specific staff members, which has affected some clients’ experiences. Addressing these concerns may enhance the overall service quality and client satisfaction.
Summary
Ageless Healthcare offers essential in-home care services in Lake Charles, Louisiana, focusing on state-funded support for various populations. While many clients appreciate the staff’s assistance and friendliness, there are concerns regarding reliability and professionalism that potential clients may wish to consider when evaluating care options.
