Overview
The Gardens & Guardian House, located in Lake Charles, Louisiana, is a family-owned community that provides both Skilled Nursing and Assisted Living Services all on one property. This unique setup allows them to cater to seniors as their care needs evolve, fostering a seamless transition between different levels of care. The facility prides itself on its welcoming atmosphere and commitment to restoring residents to their highest level of independence.
Services & Support
The Gardens & Guardian House offers a range of services including skilled nursing, rehabilitation, and assisted living. The facility is designed to support residents through various stages of aging, ensuring that they receive personalized assistance tailored to their unique needs. Residents benefit from engaging social activities, transportation services, and well-appointed living spaces that contribute to a high quality of life.
Care Approach & Staff
The care team at The Gardens & Guardian House is noted for its friendliness and attentiveness. Many reviews highlight the staff’s willingness to go above and beyond to meet the needs of residents. The Director of Nursing is particularly recognized for her commitment to ensuring that all patients receive quality care, and the overall atmosphere is described as calm and welcoming. However, some feedback indicates concerns about staffing levels during certain times, which may impact the quality of care.
Who They Serve
The facility serves a diverse group of seniors, including those in need of rehabilitation following surgery or illness, as well as individuals requiring ongoing assistance with daily activities. Families appreciate the supportive environment that helps residents feel at home, with many expressing satisfaction with the care provided to their loved ones.
Levels of Care
The Gardens & Guardian House provides both skilled nursing and assisted living services. This dual offering allows residents to receive the appropriate level of care as their needs change over time, ensuring continuity and comfort in their living arrangements.
Living Options & Amenities
Residents enjoy spacious private rooms and a clean, inviting environment. The facility features beautifully appointed living spaces that enhance comfort and promote a sense of community. Regular activities organized by the staff contribute to a vibrant social atmosphere, making it a pleasant place for residents to live.
Dining & Activities
The dining experience at The Gardens & Guardian House is designed to be enjoyable, with meals that cater to the tastes and dietary needs of residents. Engaging activities are regularly scheduled, which help foster social connections among residents and contribute to their overall wellbeing.
What Families Say
Reviews from families emphasize the positive experiences their loved ones have had at The Gardens & Guardian House. Many describe the staff as caring and attentive, creating a family-like atmosphere that residents appreciate. However, there are mixed reviews regarding staffing levels at times, with some families expressing concerns about adequate care during busy periods. Overall, the facility is frequently recommended for its supportive environment and quality of care.
Room for Improvement
While many reviews are positive, there are some concerns regarding staffing levels during certain times, which may affect the quality of care. Families have noted instances of inadequate attention to residents, leading to feelings of neglect. Addressing these staffing issues could enhance the overall experience for residents.
Summary
The Gardens & Guardian House in Lake Charles, Louisiana, offers a unique combination of skilled nursing and assisted living services in a supportive, family-oriented environment. With a dedicated staff and a focus on personalized care, the facility strives to meet the needs of its residents while fostering a sense of community. While there are areas for improvement regarding staffing, many families express satisfaction with the care their loved ones receive, making it a noteworthy option for senior care.
