Overview
Lady of the Oaks Retirement, located in Lafayette, Louisiana, is a skilled nursing facility that aims to provide a warm and welcoming environment for seniors. The facility offers both short-term rehabilitation and long-term care for individuals who can no longer live safely on their own. The focus is on creating a nurturing atmosphere that promotes physical, spiritual, and emotional well-being.
Services & Support
Lady of the Oaks offers a range of services, including skilled nursing care and rehabilitation. The facility aims to support residents through comprehensive programs that address their individual needs. Physical therapy is highlighted as a significant aspect of the care provided, with some residents noting positive experiences with their rehabilitation.
Care Approach & Staff
The care approach at Lady of the Oaks emphasizes a family-oriented environment where staff members are described as compassionate and caring. However, some reviews indicate issues with staff professionalism and respect. While many residents have expressed gratitude for the care received, there are serious concerns about staff behavior and the overall environment, with reports of rudeness and neglect.
Who They Serve
Lady of the Oaks serves seniors requiring skilled nursing care and those in need of rehabilitation services. The facility caters to individuals who may need assistance due to health declines or recovery from medical procedures.
Living Options & Amenities
The facility is designed to be a comfortable and elegant home for its residents, with recent updates to rooms aimed at enhancing the living experience. The environment is intended to provide joy and dignity to residents, although some reviews suggest that the overall maintenance and cleanliness may not meet expectations.
Dining & Activities
Lady of the Oaks offers various activities aimed at keeping residents engaged and active. The facility promotes a lively atmosphere, and many residents appreciate the opportunities for social interaction and participation in events.
What Families Say
Feedback from families and residents presents a mixed picture. While some commend the caring nature of the staff and the supportive environment, others raise serious concerns about neglect and unsatisfactory conditions. Reports of unsanitary conditions and disrespectful behavior from staff members have led some families to advise against choosing this facility for their loved ones.
Room for Improvement
Several reviews highlight significant areas for improvement, particularly regarding staff professionalism and the overall cleanliness of the facility. Issues related to communication from administration and care quality have also been raised, indicating a need for better oversight and training.
Summary
In summary, Lady of the Oaks Retirement in Lafayette, Louisiana, provides skilled nursing care and rehabilitation services in a setting that aims to be nurturing and family-oriented. However, potential residents and their families should carefully consider the mixed feedback regarding staff behavior and facility conditions before making a decision.
