Overview
Compassus, located in Lafayette, Louisiana, has been providing compassionate hospice care since 2007. The organization is dedicated to ensuring that families can make the most of their time together during challenging periods. With a focus on comfort care, Compassus offers 24/7 support to patients and their families, helping to improve quality of life and maintain independence.
Services & Support
Compassus specializes in hospice care, which is fully covered by Medicare. The services include nursing care, medication management, home medical equipment, and personal care supplies. Additionally, the organization provides respite care for family caregivers, allowing them much-needed relief. Palliative care is also offered, focusing on alleviating symptoms and stress associated with serious illnesses, ensuring that patients can enjoy the best quality of life possible.
Care Approach & Staff
The care approach at Compassus is centered around understanding and honoring the medical and emotional needs of patients. Staff members, including nurses, social workers, and chaplains, are noted for their kindness and compassion, providing not only support for patients but also guidance for caregivers and loved ones. Reviewers have highlighted the dedication of the team, emphasizing their ability to make difficult situations more bearable.
Who They Serve
Compassus serves individuals facing terminal illnesses and their families in Lafayette and surrounding communities. The organization is committed to providing personalized care that addresses the unique needs of each patient, allowing them to focus on their relationships and find peace during challenging times.
Location & Access
The physical office of Compassus is located in Lafayette, Louisiana, and is open Monday through Friday from 8 a.m. to 5 p.m. This accessibility ensures that families can easily reach out for support and resources as needed.
Service Area
In addition to Lafayette, Compassus provides hospice care to several surrounding areas, including Acadia, Evangeline, Iberia, Jefferson Davis, St. Landry, St. Martin, St. Mary, and part of Vermillion.
What Families Say
Families have expressed gratitude for the compassionate care provided by Compassus. Many reviews highlight the kindness and professionalism of the staff, noting that they have made a significant positive impact during difficult times. However, some feedback indicates that there were instances of less compassionate responses from on-call staff, which may reflect broader issues in management rather than individual care providers.
Room for Improvement
While many families appreciate the compassionate care provided by Compassus, there have been concerns regarding the responsiveness and empathy of certain on-call staff members. Addressing these issues may enhance the overall experience for families during critical times.
Summary
Compassus in Lafayette, Louisiana, is dedicated to providing compassionate hospice care tailored to the individual needs of patients and their families. With a range of services that include nursing care, respite support, and palliative care, the organization aims to enhance quality of life and comfort during challenging times. While families generally express high satisfaction with the care received, there is room for improvement in the responsiveness of some staff members.
