Overview
Right at Home, located in Lafayette, Louisiana, provides trusted in-home care for seniors and adults with disabilities. Their services aim to assist loved ones in living independently at home, offering a range of support including companionship, hygiene assistance, respite care, and physical help. The agency emphasizes creating custom care plans tailored to individual needs, ensuring a personalized approach to care.
Services & Support
Right at Home offers a variety of services designed to cater to the unique needs of each client. Their caregivers provide companionship and hygiene support, as well as assistance with daily activities. The agency is available 24/7, including during holidays and weekends, to ensure that clients receive the care they need at any time.
Care Approach & Staff
The staff at Right at Home is frequently described as compassionate and professional. Clients have noted that caregivers are attentive and nurturing, often going above and beyond to meet the needs of those in their care. The coordination team, particularly the scheduling coordinator, is recognized for their responsiveness and dedication in matching caregivers with clients effectively.
Who They Serve
Right at Home serves seniors and adults with disabilities, focusing on those who require assistance to live independently. Many families have shared positive experiences regarding the care provided to elderly parents, highlighting the importance of tailored support in maintaining their quality of life.
What Families Say
Families have expressed gratitude for the support received from Right at Home, particularly praising the dedication of the staff and caregivers. Many reviews highlight the effectiveness of the scheduling coordinator in managing care arrangements, especially in urgent situations. Clients appreciate the peace of mind that comes from knowing their loved ones are well cared for. However, some feedback indicates a need for improvement in organizational aspects and communication within the company.
Room for Improvement
While many families have had positive experiences, there are mentions of organizational challenges and dissatisfaction with service consistency. Some reviews indicate that there may be issues with timely caregiver arrivals and overall management, suggesting a need for enhanced coordination and communication within the agency.
Summary
Right at Home in Lafayette, Louisiana, is committed to providing reliable in-home care for seniors and adults with disabilities. With a focus on personalized care plans and a compassionate staff, many families have found their services invaluable. While there are areas for improvement in organizational efficiency, the dedication of caregivers and coordinators has been a significant source of support for clients and their families.
