Overview
A First Name Basis Home Care – Lafayette, located in Lafayette, Louisiana, provides professional in-home care services for seniors and individuals with disabilities. Their compassionate caregivers assist clients with daily activities, medication management, personal care, meal preparation, and companionship, enabling them to remain safe and comfortable in their own homes. The agency emphasizes personalized care that promotes independence and enhances quality of life.
Services & Support
A First Name Basis offers a range of services designed to meet the unique needs of each client. These services include personal care, meal preparation, medication management, and companionship. The agency also provides care for intellectually or developmentally disabled adults and children, ensuring that caregivers build genuine connections with clients while adhering to tailored daily care plans.
Care Approach & Staff
The staff at A First Name Basis are frequently described as compassionate and caring. Many caregivers have established long-term relationships with their clients, fostering a supportive environment. However, some reviews indicate concerns about management practices and employee treatment, suggesting that experiences may vary among staff members.
Who They Serve
A First Name Basis serves seniors and individuals with disabilities in the greater Lafayette area, including those who rely on Medicaid and veterans seeking in-home care. Their services are tailored to support clients in maintaining their independence and comfort at home.
Service Area
The agency operates primarily in Lafayette, Louisiana, and the surrounding Lafayette Parish, ensuring that local residents have access to essential in-home care services.
Insurance & Billing
A First Name Basis accepts various payment options, including Medicaid Waiver, Long Term Care Insurance, Workers Comp Insurance, Veterans Benefits, and private pay. This flexibility helps families access the care their loved ones need without financial strain.
What Families Say
Families have expressed gratitude for the supportive nature of the staff, noting their kindness and professionalism. Many clients report satisfaction with the care provided, highlighting the agency’s commitment to meeting their needs. However, some former employees have raised concerns about management and workplace dynamics, indicating that experiences can differ significantly.
Room for Improvement
There are indications that management practices and employee treatment may require attention, as several reviews mention issues with workplace dynamics and communication. Addressing these concerns could enhance the overall experience for both staff and clients.
Summary
A First Name Basis Home Care – Lafayette offers compassionate and professional in-home care services tailored for seniors and individuals with disabilities. While many families appreciate the quality of care and support provided by the staff, some feedback suggests that management practices may need improvement. Overall, the agency is dedicated to fostering independence and ensuring that clients receive the care they need in a familiar environment.
