Overview
Waldon Health Care Center, located in Kenner, Louisiana, is committed to providing specialized rehabilitation and skilled nursing services. The facility aims to create a caring, comfortable, and clean environment for residents. Their team of trained rehabilitation and nursing staff focuses on both short-term transitional goals and long-term quality of life needs for individuals.
Services & Support
Waldon Health Care Center offers a variety of services including skilled nursing, rehabilitation, home health, physical therapy, and respite care. The facility is designed to support residents in achieving their rehabilitation goals while also catering to those who may require long-term care.
Care Approach & Staff
The care approach at Waldon Health Care Center emphasizes individual attention and support from a dedicated team. However, reviews indicate a significant disconnect between the stated care philosophy and the experiences of some residents and their families. Concerns have been raised regarding the attentiveness of staff, with reports of neglect and inadequate responses to residents’ needs.
Living Options & Amenities
While the facility promotes a clean and comfortable environment, several reviews highlight issues with cleanliness and maintenance. Some families expressed dissatisfaction with the state of the rooms and common areas, indicating that improvements are needed to meet residents’ expectations.
Dining & Activities
Waldon Health Care Center offers dining options and activities for residents. While some reviews mentioned that meals were well balanced and enjoyable, others raised concerns about the dietary department’s attention to nutrition and food quality.
What Families Say
Feedback from families is mixed, with some praising the physical therapy services and the helpfulness of staff, particularly the social worker. However, numerous reviews express deep concern about the quality of care, citing instances of neglect and poor staff responsiveness. Families have described their experiences as heartbreaking, with some stating they would not recommend the facility for loved ones.
Room for Improvement
Multiple reviews indicate that there are significant areas for improvement at Waldon Health Care Center. Common themes include the need for better staff attentiveness, improved cleanliness, and a more organized approach to resident care. The facility has faced criticism for not meeting the basic needs of residents, which has left families feeling distressed about their loved ones’ well-being.
Summary
In summary, Waldon Health Care Center in Kenner, Louisiana, aims to provide specialized rehabilitation and nursing services. However, the experiences shared by families suggest that the facility may struggle to deliver on its promises of quality care and a clean environment. Prospective residents and their families are encouraged to carefully consider the feedback from current and past residents when evaluating their options.
