Overview
North Star Gems In Home Care, located in Harvey, Louisiana, is a non-medical in-home agency dedicated to providing a variety of in-home care options for seniors and adults who require assistance with daily living activities. Their services include help with bathing, dressing, grooming, companionship, laundry, light housekeeping, meal preparation, medication reminders, and shopping & errands. They also offer Safeguard Visits and Respite Care when needed.
Services & Support
North Star Gems offers a comprehensive range of in-home care services tailored to meet the individual needs of clients. Their caregivers, referred to as “GEMS,” are trained to provide support in daily living activities, ensuring that clients receive personalized attention and care. The agency emphasizes a compassionate approach, aiming to create a familial atmosphere for those they serve.
Care Approach & Staff
The staff at North Star Gems are frequently described as compassionate and dedicated. Families have noted the genuine care and professionalism exhibited by caregivers, who not only attend to physical needs but also prioritize emotional well-being. This holistic approach helps ensure that clients feel comfortable and valued in their care environment. The agency’s director is recognized for her kindness and ability to match clients with caregivers who best suit their needs.
Who They Serve
North Star Gems primarily serves seniors and adults in need of assistance with daily living activities. Their services are designed for individuals who require companionship and support in a non-medical setting, allowing clients to maintain their independence while receiving the care they need.
What Families Say
Families have expressed high satisfaction with the services provided by North Star Gems. Many reviews highlight the positive experiences their loved ones have had with the caregivers, noting that clients feel like family and appreciate the warmth and attentiveness of the staff. One family member emphasized the peace of mind they experienced knowing their loved one was in capable hands, while another remarked on the agency’s outstanding service and professionalism.
Room for Improvement
While many families are pleased with the services, some have noted areas for improvement, particularly regarding the consistency of caregiver assignments. Ensuring continuity of care can enhance the comfort and familiarity for clients.
Summary
North Star Gems In Home Care stands out for its commitment to providing compassionate, personalized care for seniors and adults in Harvey, Louisiana. With a focus on creating a family-like atmosphere, the agency aims to empower its caregivers to deliver high-quality services that enhance the quality of life for their clients. Families appreciate the dedication and professionalism of the staff, making North Star Gems a trusted choice for in-home care.